Solutions Operations Lead

RiseMe; Miamisburg (OH, KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health, dental, vision insurance

Job summary

Accelevation LLC in Miamisburg, OH is seeking a Solutions Operations Coordinator to centralize customer solution activities across project lifecycles. You will coordinate changes, track milestones, and ensure cross‑functional collaboration among Sales, Engineering, Operations, and Finance.

The role demands highly organized individuals who thrive in fast-paced environments and excel at managing details while aligning commercial goals with execution plans.

Qualifications

• Bachelor's degree in Business, Engineering, Construction Management, Project Management, Operations, or related field.
• 2+ years in project coordination, operations, engineering administration, customer support, construction administration, or similar role.
• Strong organizational and project coordination skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications, particularly Excel.
• Strong written and verbal communication skills.
• High attention to detail and process-oriented mindset.

Responsibilities

• Coordinate operational activities associated with customer solutions and project execution.
• Serve as a central point of contact for solution-related requests, project modifications, and cross-functional coordination.
• Facilitate communication between Sales, Solutions Engineering, Project Management, Operations, Procurement, Manufacturing, and Finance.
• Track project actions, deliverables, approvals, milestones, and customer commitments.
• Support effective handoffs between commercial, engineering, and execution teams.
• Coordinate the intake, review, tracking, and implementation of customer-requested changes.
• Maintain visibility into change orders, scope modifications, engineering revisions, and commercial adjustments.
• Partner with stakeholders to evaluate schedule, cost, material, and resource impacts associated with changes.
• Ensure proper approvals and supporting documentation are completed prior to implementation.
• Support proposal development, quotations, and pricing updates related to project modifications.
• Maintain project records, solution documentation, customer communications, approvals, and supporting materials.
• Ensure documentation is organized, accurate, current, and accessible.
• Support contract administration activities and document revisions.
• Assist in developing and maintaining standard operating procedures (SOPs), workflows, and process documentation.
• Monitor compliance with internal approval and review processes.
• Develop and maintain tracking tools, dashboards, and operational reports.
• Monitor project activity, workflow status, change requests, and solution pipeline metrics.
• Provide leadership with visibility into workload, project modifications, approval cycle times, and execution risks.
• Support data accuracy across ERP, CRM, project management, and workflow management platforms.
• Identify inefficiencies and opportunities to improve operational processes.
• Support automation, workflow enhancements, and scalable business process improvements.
• Assist in establishing reporting standards, performance metrics, and operational KPIs.
• Contribute to initiatives that improve customer responsiveness, project execution, and operational efficiency.

Skills

Project coordination

Excel proficiency

Communication

Multitasking

Detail oriented

Education

Bachelor's degree

Tools

ERP systems

CRM systems

MS Office

Job description

Accelevation LLC in Miamisburg, OH is seeking a Solutions Operations Coordinator to centralize customer solution activities across project lifecycles. You will coordinate changes, track milestones, and ensure cross‑functional collaboration among Sales, Engineering, Operations, and Finance.

The role demands highly organized individuals who thrive in fast-paced environments and excel at managing details while aligning commercial goals with execution plans.