Solutions Engineering Manager — Hospitality & Digital Signage

Samsung Electronics; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance (after 12 months)

Paid Time Off

Student Loan Program (after 12 months)

Wellness Incentives

Job summary

Samsung Electronics America is seeking a Manager, Solutions Engineering to drive B2B display solutions sales through comprehensive solutions architecture and technical engineering support. Lead collaborations with sales teams, system integrators, and customers to ensure seamless integration of hospitality TVs and software.

The role requires strong technical acumen in display solutions, frontend technologies, and IT systems, with travel domestically and internationally.

Qualifications

• Bachelor’s degree in Computer Science/Engineering, or Electrical Engineering.
• 6 years of experience in solution engineering or similar role in hospitality vertical.
• Strong presentation, interpersonal, and communication skills.

Responsibilities

• Serve as SME for Samsung Hospitality Televisions and software solutions (e.g., Lynk Cloud) and other Digital Signage solutions.
• Provide pre-sales engineering support to internal team, system integrators, and end customers.
• Assist system integrators and end customers in optimizing the usage of hospitality TVs and software solutions, including integration with existing systems.
• Address technical issues related to Samsung B2B display solutions across North America.
• Manage relationships with System Integration Partners in hospitality and healthcare sectors; collaborate with providers to expand reach.

Skills

Presentation skills

Interpersonal skills

Communication skills

Microsoft Office

Salesforce

Education

Bachelors in CS/Engineering or EE

Tools

HTML

JavaScript

jQuery

Node

Python

Job description

Samsung Electronics America is seeking a Manager, Solutions Engineering to drive B2B display solutions sales through comprehensive solutions architecture and technical engineering support. Lead collaborations with sales teams, system integrators, and customers to ensure seamless integration of hospitality TVs and software.

The role requires strong technical acumen in display solutions, frontend technologies, and IT systems, with travel domestically and internationally.