Solutions Engineering Manager — Fintech & Payments

Checkout.com; San Francisco (CA); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Checkout.com is seeking a Manager, Solutions Engineering to support strategic merchants across the sales, solutioning, integration, and go-live lifecycle. This IC role focuses on top-500 US accounts and opportunities, combining technical depth with commercial judgment and strong customer engagement.

You’ll bridge Sales, Implementation, Product, and Engineering to deliver scalable APIs, payment methods, and integration patterns while guiding customers through discovery, demos, and go-live.

Qualifications

• Experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a similar customer-facing technical role.
• Experience supporting complex B2B technology, SaaS, fintech, payments, or e-commerce customers.
• Strong understanding of API-based integrations, including REST/JSON APIs, webhooks, logs, API responses, and tools such as Postman.
• Demonstrated experience with technical discovery, solution design, demos, proof-of-concepts, workshops, RFPs, or RFIs.
• Ability to explain complex technical concepts clearly to developers, product teams, commercial stakeholders, and senior business leaders.
• Strong commercial judgment and the ability to balance customer value, technical feasibility, delivery risk, and business priorities.
• Analytical, organized, and customer-focused approach to diagnosing problems and driving them to resolution.
• Ability to operate effectively in a fast-paced, ambiguous, and highly collaborative environment.

Responsibilities

• Partner with Sales and Account Management on top 500 opportunities, shaping technical engagement plans and helping teams position the right Checkout.com solutions.
• Lead technical discovery, solution design, product demonstrations, proof-of-concepts, workshops, and presentations for merchant stakeholders.
• Translate business and technical requirements into scalable solutions using Checkout.com APIs, products, payment methods, and integration patterns.
• Advise customers and internal teams on payment flows, acceptance optimization, fraud prevention, tokenization, 3DS, alternative payment methods, and related payment topics.
• Support RFPs, RFIs, security reviews, architecture discussions, and technical evaluations throughout the sales cycle.
• Maintain technical ownership from early discovery through integration, testing, and go-live, partnering with Implementation Engineering, Product, Engineering, Merchant Care, and Account Management to remove blockers.
• Turn merchant and market feedback into improvements to product priorities, documentation, enablement, demos, and reusable technical assets.
• Build trusted relationships with technical and business stakeholders while clearly communicating trade-offs, risks, and recommendations.

Skills

Solutions Engineering

Sales Engineering

Solutions Architecture

Implementation Engineering

Technical Account Management

API-based integrations

Customer-facing communication

Tools

Postman

Job description

Checkout.com is seeking a Manager, Solutions Engineering to support strategic merchants across the sales, solutioning, integration, and go-live lifecycle. This IC role focuses on top-500 US accounts and opportunities, combining technical depth with commercial judgment and strong customer engagement.

You’ll bridge Sales, Implementation, Product, and Engineering to deliver scalable APIs, payment methods, and integration patterns while guiding customers through discovery, demos, and go-live.