Manager, Solutions Engineering Strategic accounts San Francisco

Checkout Ltd; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Checkout.com is seeking a Manager, Solutions Engineering to support strategic merchants across the sales, solutioning, integration, and go-live lifecycle. This is an individual contributor role focused on Checkout.com's top 500 accounts and opportunities in the United States.

You will combine technical depth, commercial judgment, and strong customer engagement skills to understand complex requirements and translate them into practical Checkout.com solutions.

Qualifications

• Experience in customer-facing technical roles such as Solutions Engineering, Sales Engineering, or Solutions Architecture.
• Experience supporting complex B2B technology, SaaS, fintech, payments, or e‑commerce customers.
• Strong understanding of API-based integrations (REST/JSON, webhooks, logs, responses) and tools like Postman.

Responsibilities

• Partner with Sales and Account Management on top opportunities, shaping technical engagement plans.
• Lead technical discovery, solution design, product demonstrations, proof-of-concepts, workshops, and presentations for stakeholders.
• Translate business and technical requirements into scalable Checkout.com solutions using APIs, products, and integration patterns.
• Advise customers and internal teams on payment flows, fraud prevention, tokenization, 3DS, and related topics.
• Support RFPs, RFIs, security reviews, architecture discussions, and technical evaluations.
• Maintain technical ownership from discovery through go-live, coordinating with multiple teams to remove blockers.
• Turn feedback into product and documentation improvements, and create reusable technical assets.
• Build trusted relationships and clearly communicate trade-offs, risks, and recommendations.

Skills

Solutions Engineering

B2B tech

API integrations

Discovery & demos

Clear communication

Commercial judgment

Analytical mindset

Team collaboration

Tools

Postman

Job description

Company Description

We're Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there's a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you've come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we're shaping the future of fintech - and we're just getting started.

The role

We are looking for a Manager, Solutions Engineering to support strategic merchants across the sales, solutioning, integration, and go-live lifecycle. This is an individual contributor role focused on Checkout.com's top 500 accounts and opportunities.

You will combine technical depth, commercial judgment, and strong customer engagement skills to understand complex requirements and translate them into practical Checkout.com solutions. In the US, Solutions Engineers bring together responsibilities that are often split across Sales Engineering and Implementation Engineering, helping win opportunities while reducing friction through technical integration and go-live.

How you'll make an impact

• Partner with Sales and Account Management on top 500 opportunities, shaping technical engagement plans and helping teams position the right Checkout.com solutions.
• Lead technical discovery, solution design, product demonstrations, proof-of-concepts, workshops, and presentations for merchant stakeholders.
• Translate business and technical requirements into scalable solutions using Checkout.com APIs, products, payment methods, and integration patterns.
• Advise customers and internal teams on payment flows, acceptance optimization, fraud prevention, tokenization, 3DS, alternative payment methods, and related payment topics.
• Support RFPs, RFIs, security reviews, architecture discussions, and technical evaluations throughout the sales cycle.
• Maintain technical ownership from early discovery through integration, testing, and go-live, partnering with Implementation Engineering, Product, Engineering, Merchant Care, and Account Management to remove blockers.
• Turn merchant and market feedback into improvements to product priorities, documentation, enablement, demos, and reusable technical assets.
• Build trusted relationships with technical and business stakeholders while clearly communicating trade-offs, risks, and recommendations.

What we're looking for

• Experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a similar customer-facing technical role.
• Experience supporting complex B2B technology, SaaS, fintech, payments, or e-commerce customers.
• Strong understanding of API-based integrations, including REST/JSON APIs, webhooks, logs, API responses, and tools such as Postman.
• Demonstrated experience with technical discovery, solution design, demos, proof-of-concepts, workshops, RFPs, or RFIs.
• Ability to explain complex technical concepts clearly to developers, product teams, commercial stakeholders, and senior business leaders.
• Strong commercial judgment and the ability to balance customer value, technical feasibility, delivery risk, and business priorities.
• Analytical, organized, and customer-focused approach to diagnosing problems and driving them to resolution.
• Ability to operate effectively in a fast-paced, ambiguous, and highly collaborative environment.

Nice to have

• Payments or fintech experience, including payment authorization and settlement flows, payment methods, fraud and risk, 3DS, network tokenization, or payment performance.
• Experience with JavaScript, React, Java, .NET, Python, Node.js, Go, C#, or another relevant development ecosystem.
• Experience working with enterprise merchants and complex, multi-stakeholder implementations.
• Previous engineering, software development, product management, or solutions architecture experience.
• Familiarity with payments standards, regulations, or schemes.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.

It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram