Solutions Engineer: Tech Sales & Solutions Design

Wayfair; Honolulu (HI); On-site; USD 90,000 - 130,000; Full time

Job summary

Luminator Technology Group is seeking a full-time Solutions Engineer to bridge sales and engineering. You will work with customers, the sales team, and product management to understand requirements, design technical solutions, and ensure successful implementation and customer satisfaction.

Responsibilities include delivering product demonstrations, representing the product at events, responding to RFIs/RFPs, and translating customer feedback into actionable product requirements.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Computer Science, or a related field (advanced degree preferred).
• At least 3 years of experience as a Solutions Engineer, Technical Sales, or similar role with proven success in hardware/software demonstrations.
• Knowledge of marketing strategy, product demonstration, sales techniques, and sales control systems.
• Knowledge of business/management principles for strategic planning, resource allocation, leadership, and production methods.
• Experience with agile development methodologies and project management tools.

Responsibilities

• Develop and deliver product demonstrations, articulating technology specifics and aligning the product with customer needs.
• Represent the product to customers at conferences and field events.
• Respond to RFIs/RFPs with functional and technical details.
• Translate customer voice into product requirements for development.
• Identify and resolve technical issues for assigned accounts to ensure customer satisfaction throughout the sales cycle.
• Collaborate with sales to understand customer requirements and provide sales support.
• Confer with customers and product management to assess equipment needs and system requirements.
• Plan and modify products with Product Management to meet customer needs.
• Provide deployment methodologies or architectures and create system designs to meet requirements.
• Assist with live and web demonstrations and deliver technical presentations.

Skills

Analytical skills

Communication

Presentation skills

Agile methodologies

Strategic thinking

Team collaboration

Education

Bachelor’s degree in Mechanical Engineering, Computer Science, or related field

Job description

Luminator Technology Group is seeking a full-time Solutions Engineer to bridge sales and engineering. You will work with customers, the sales team, and product management to understand requirements, design technical solutions, and ensure successful implementation and customer satisfaction.

Responsibilities include delivering product demonstrations, representing the product at events, responding to RFIs/RFPs, and translating customer feedback into actionable product requirements.