Solutions Engineer - Partner Integrations & Growth

Worky; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

Faye is seeking a Solutions Engineer to bridge Business Development and Engineering. This hands-on, customer-facing role drives the technical implementation journey from the first sales conversation through integration, launch, and ongoing success.

You will own partner integrations end-to-end, design tailored solutions, and collaborate with teams to identify growth opportunities while coordinating internal stakeholders for timely delivery.

Qualifications

• Customer-facing background in sales engineering, solutions consulting, or a similar role.
• 3+ years of programming experience in Node.js or an equivalent language.
• 3+ years of experience with web technologies (HTTP, HTML, XML, REST APIs).
• Experience in the travel or travel insurance industry.

Responsibilities

• Pre‑Sales: Scope partner engagements with clear objectives and success criteria.
• Pre‑Sales: Prepare technical documentation to support the sales process.
• Pre‑Sales: Present technology demos to support new business.
• Integration & Implementation: Own partner integrations end‑to‑end as the primary technical point of contact.
• Integration & Implementation: Support the design and implementation of tailored solutions.
• Integration & Implementation: Coordinate internal stakeholders to ensure timely integrations.
• Post‑Launch & Growth: Troubleshoot and identify root causes of partner‑reported issues.
• Post‑Launch & Growth: Act as partner advocate inside the engineering organization.
• Post‑Launch & Growth: Use SQL, Tableau and reporting tools to identify growth opportunities.
• Post‑Launch & Growth: Manage multiple concurrent partner engagements.
• Post‑Launch & Growth: Identify process improvements and automation opportunities.

Skills

Customer-facing

Strong communication

Problem solving

Tools

Node.js

REST APIs

HTTP/HTML/XML

Job description

Faye is seeking a Solutions Engineer to bridge Business Development and Engineering. This hands-on, customer-facing role drives the technical implementation journey from the first sales conversation through integration, launch, and ongoing success.

You will own partner integrations end-to-end, design tailored solutions, and collaborate with teams to identify growth opportunities while coordinating internal stakeholders for timely delivery.