Solutions Engineer - Travel Tech Integrations

Faye

United States

On-site

USD 100,000 - 140,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Faye is the first-ever digital, consumer-centric travel insurance for Americans, redefining travel coverage and care, with 24/7 assistance and global processing. The Solutions Engineer role serves as the technical bridge between our Business Development and Engineering teams, owning the partner integration journey from sales conversation through launch and ongoing success.

The position is hands-on and customer-facing, requiring strong technical and communication skills to build tailored

Qualifications

Customer-facing background in sales engineering or solutions consulting.
4+ years programming in Node.js or equivalent.
4+ years web tech: HTTP, HTML, XML, REST APIs.
Strong written and verbal communication with technical and non-technical audiences.
Experience in travel or travel insurance industry.

Responsibilities

Scope partner engagements with clear objectives and success criteria.
Prepare technical documentation to support the sales process.
Own partner integrations end-to-end as the primary technical contact.
Coordinate internal stakeholders to ensure timely integrations.
Troubleshoot, reproduce, and identify root causes of partner-reported issues.
Use SQL, Tableau to identify growth opportunities for partners.
Identify process improvements and implement automation to optimize client engagements.