Remote Solutions Engineer: Microsoft 365 Copilot & Agent

SHI; Annapolis (MD); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity & inclusion commitment

Career growth & leadership

Health & financial benefits

World-class facilities or remote work

Job summary

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise customers through deployment, governance, and cost management at enterprise scale.

You will assess tenants, configure Copilot and Agent 365 capabilities, implement security controls, and translate technical findings into prioritized recommendations and runbooks for executive sponsorship and technical teams.

Qualifications

• 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Microsoft 365 Apps, and Microsoft 365 administration.
• Practical experience supporting Microsoft 365 Copilot readiness, deployment, governance, adoption, or expansion.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Microsoft 365 Copilot deployments, including prerequisite validation, licensing, feature enablement, administrative configuration, pilot planning, rollout support, and expansion.
• Review governance, risk, and cost-management aspects for Copilot and Agent 365 deployments.
• Translate technical findings into prioritized recommendations and operational runbooks for clients.

Skills

Microsoft 365 Administration

Copilot & Agent 365

PowerShell scripting

Security & Governance

Cost governance

Tools

PowerShell

Job description

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise customers through deployment, governance, and cost management at enterprise scale.

You will assess tenants, configure Copilot and Agent 365 capabilities, implement security controls, and translate technical findings into prioritized recommendations and runbooks for executive sponsorship and technical teams.