Solutions Engineer (Germany)

Qargo; United States; A distancia; USD 78.000 - 123.000; Jornada completa

Descripción de la vacante

Qargo ищет Solutions Engineer в Германии. Вы будете проводить технические демонстрации платформы TMS на немецком и английском языках, создавать локальные демо-окружения и адаптировать решения под потребности клиентов.

Вы станете первым инженером по решениям на рынке Германии, будете сотрудничать с Product, Engineering и Business Development, помогать формировать демо-подход и материалы, а также участвовать в поездках на объекты и расширении метода демонстраций.

Formación

• Опыт в роли, связанной с клиентским сопровождением (поддержка, внедрение, консалтинг, предпродажи и т.д.).
• Опыт в транспортном/логистическом секторе обязателен.
• Свободное владение немецким и английским языками.

Responsabilidades

• Проводить интересные технические демонстрации и walkthrough платформы TMS на немецком и английском языках.
• Участвовать в создании локализованных демо-окружений и повторяемыхFlows демонстраций.
• Адаптировать конфигурацию решений под Workflow клиентов и их операционные требования.
• Поддерживать сбор требований и feasibility для Product/Engineering.
• Работать с Business Development, Product и Engineering над улучшением материалов демо и onboarding.

Conocimientos

Коммуникация и презентации

Двухязычность (Deutsch/English)

Аналитический подход к решению задач

Descripción del empleo

Описание

Qargo is a cloud-based (SAAS) Transport Management Platform, we are a scale-up based in London and Ghent (Belgium) and rapidly expanding across Europe. The platform is an ‘all-in-one system’ doing everything from initial order entries to final invoicing, optimising planning and has a built in AI feature automating lengthy manual tasks. It is designed to help modern logistics operations run more efficiently, whilst increasing businesses profitability and sustainability. We’re looking for a Solutions Engineer to join our team in Germany. If you’re looking to work in an international company in a role that offers autonomy, ownership and impact, this is the role for you! As our first Logistics Solutions Engineer in Germany, you’ll bridge the gap between our commercial and technical teams. You’ll deliver tailored demos, translate customer needs into actionable insights, and ensure prospects and customers see the full value of the Qargo platform. This role combines customer-facing expertise with industry knowledge and technical problem-solving. You’ll collaborate closely with Business Development Managers, Product, and Engineering teams, shaping the way German transport companies experience Qargo. As the first Solutions Engineer in this market, you’ll help build our demo approach, local content and go-to-market playbook from the ground up.

Задачи

Deliver engaging technical demos and walkthroughs of the Qargo TMS platform, in German and English.

Help establish the Solutions Engineering function in Germany: build localised demo environments, German-language materials and repeatable demo flows.

Tailor demo environments and solution configurations to accurately reflect customer workflows and operational requirements.

Analyse customer needs and provide recommendations on product fit, integration requirements, and system usage.

Support Business Development Managers with technical scoping and feasibility assessments.

Translate customer requirements and sales conversations into structured technical feedback for Product and Engineering teams.

Maintain expert‑level knowledge of Qargo’s features, roadmap, integrations, and API capabilities.

Assist in preparing technical proposals and detailed platform walkthrough documentation.

Work closely with Product, Engineering and Customer Success teams to ensure customer requirements are understood and incorporated into product development.

Provide input on improving demo tooling, training materials, and customer onboarding processes.

Apply transport/logistics domain knowledge to guide customers on best practices.

Stay informed about sector trends, regulatory requirements, and technology changes that affect customer needs, including the German and wider European transport market.

Требования

Based in Germany, fluent in both German and English

Multiple years of relevant experience in a customer‑facing role (e.g. support, onboarding, consulting, pre‑sales, or similar)

Experience in the transport or logistics sector is essential.

Strong understanding of industry processes, workflows, and operational challenges.

Strong communication and presentation skills with both technical and commercial audiences.

A hands‑on, analytical approach to problem‑solving

Experience with a Transport Management System (TMS) would be a plus

Willing to travel for on‑site demos and customer meetings in Germany

Comfortable working independently and building something new as the first in the market

Условия

A competitive salary package with attractive benefits

A role with responsibility, ownership, and impact from day one, as our first Solutions Engineer in Germany

Growth opportunities to match your ambitions

A fast‑paced environment where you’ll learn something new every day

A collaborative, international team culture with plenty of energy