Solutions Engineer - Fiber, Cloud & Security Sales

Antietam Cable Television LLC in; Hagerstown (MD); On-site; USD 70,000 - 93,000; Full time

Benefits offered by this job

401(k) program with company match

Generous PTO program

Company wellness program

Employer-paid disability

Job summary

Antietam Broadband is seeking a Business Solutions Engineer to bridge customer needs with technical solutions across fiber, voice, Wi-Fi, security, and cloud services. You will work with account executives, conduct technical discovery, and translate requirements into tailored designs and proposals.

The role requires 3–5+ years in telecom/IT sales engineering, strong networking knowledge, and experience with pre-sales activities.

Qualifications

• 3–5+ years in telecommunications, networking, or related technical sales engineering.
• Strong knowledge of IP networking, LAN/WAN, routing, switching, VLANs, and QoS.
• Hands-on experience with fiber networks, Ethernet, SIP/VoIP, and unified communications.
• Experience supporting pre-sales activities, including discovery sessions, RFP/RFI responses, and technical presentations.
• Excellent communication and ability to explain technical concepts to diverse audiences.

Responsibilities

• Meet with prospective and existing business customers alongside account executives.
• Conduct technical discovery to understand customer requirements (network, voice, security, cloud, IoT, etc.).
• Translate business needs into technical solutions using Antietam Businesses portfolio.
• Architect solutions for fiber internet, voice systems (VoIP, SIP), networking, managed Wi-Fi, security, cloud connectivity, and redundancy.
• Create customized proposals and network designs that meet performance, scalability, and compliance needs.
• Ensure solutions are feasible within Antietam Businesses infrastructure and align with customer expectations.
• Act as the technical subject matter expert during the sales cycle.
• Deliver presentations, demos, and proof-of-concepts for complex products.
• Provide competitive analysis to position Antietam Business solutions against competitors.
• Help account executives respond to RFPs/RFIs with detailed technical inputs.
• Train and support account executives on Antietam Business products and new technologies.
• Stay current on telecom trends (fiber, SD-WAN, cloud, cybersecurity).
• Provide feedback to product and network teams on market demands and customer needs

Skills

Networking Fundamentals

Telecommunications Expertise

Security & Managed Services

Cloud & Data Center Knowledge

Solution Design

Pre-Sales Support

RFP/RFI Response

Competitive Positioning

Value Selling

Customer-Facing Communication

Collaboration

Relationship-Building

Training & Enablement

Problem-Solving

Project Handoff Skills

Adaptability

Time Management

Job description

Antietam Broadband is seeking a Business Solutions Engineer to bridge customer needs with technical solutions across fiber, voice, Wi-Fi, security, and cloud services. You will work with account executives, conduct technical discovery, and translate requirements into tailored designs and proposals.

The role requires 3–5+ years in telecom/IT sales engineering, strong networking knowledge, and experience with pre-sales activities.