Pre-Sales Telecom Solutions Engineer

Antietam Cable Television LLC; Hagerstown (MD); On-site; USD 70,000 - 93,000; Full time

Benefits offered by this job

Group health insurance

401(k) with company match

Generous PTO program

Disability insurance

Wellness program

Job summary

Antietam Broadband seeks a Business Solutions Engineer to bridge customer needs and technical solutions. You will engage with customers, design fiber internet, voice, networking, and security solutions, and craft tailored proposals that fit performance and compliance requirements.

You will support sales with presentations, demos, and RFP/RFI responses, while coordinating with engineering and operations during implementation. Onsite in Hagerstown, MD with growth opportunities.

Qualifications

• Bachelor's degree in engineering, computer science, information technology, or equivalent.
• 3–5+ years in telecommunications, networking, or related technical sales engineering roles.
• Strong knowledge of IP networking, LAN/WAN, routing, switching, VLANs, and QoS.
• Hands-on experience with fiber networks, Ethernet, SIP/VoIP, and unified communications.
• Familiarity with security solutions such as firewalls, SD-WAN, VPNs, and DDoS mitigation.
• Ability to design and document technical solutions, including network diagrams and proposals.
• Experience supporting sales teams in pre-sales activities, including discovery sessions, RFP/RFI responses, and technical presentations.
• Excellent communication and presentation skills for technical and non-technical audiences.
• Strong problem-solving and analytical skills with a consultative approach.
• Demonstrated collaboration across sales, engineering, and operations.
• Strong organizational and time management skills; onsite applicants preferred.

Responsibilities

• Meet with prospective and existing business customers alongside account executives to conduct discovery sessions.
• Architect solutions for fiber internet, voice systems, networking, managed Wi-Fi, security, cloud connectivity, and redundancy.
• Create customized proposals and designs meeting performance, scalability, and compliance needs.
• Support account executives with presentations, demonstrations, proofs-of-concept, and responses to RFPs/RFIs.
• Train and support sales teams on products and technologies; stay current on telecom trends.

Skills

IP networking

VoIP/SIP

Solutions design

Pre-sales support

Technical communication

Customer discovery

Competitive analysis

Sales collaboration

Cloud connectivity

Time management

Education

Bachelor's degree in Engineering/CS/IT

Tools

SIP/VoIP

Job description

Antietam Broadband seeks a Business Solutions Engineer to bridge customer needs and technical solutions. You will engage with customers, design fiber internet, voice, networking, and security solutions, and craft tailored proposals that fit performance and compliance requirements.

You will support sales with presentations, demos, and RFP/RFI responses, while coordinating with engineering and operations during implementation. Onsite in Hagerstown, MD with growth opportunities.