Solutions Engineer - Federal DoD (DEX/NPM) | Remote/Hybrid

Riverbed Technology; Maryland; Hybrid; USD 245,000 - 260,000; Full time

Benefits offered by this job

Flexible workplace policies

Learning and development resources

Career progression pathways

Job summary

Riverbed Technology is seeking a high‑caliber Solutions Engineer for U.S. Army accounts in a hybrid role (Reston, VA or remote within the DC Metro area). You will partner with Account Executives to craft technical strategies, deliver demonstrations, and drive value-based observability solutions for complex DoD environments.

The ideal candidate has Top Secret clearance and deep expertise in observability, DEX, and NPM, with a proven presales track record and strong communication skills.

Qualifications

• Active Top Secret security clearance.
• Experience with U.S. Army, DoD, or federal government customers in technical roles.
• Experience as a Solutions Engineer, Sales Engineer, Systems Engineer, or similar.
• Strong technical expertise in observability, especially DEX and/or NPM.
• Familiarity with endpoint analytics, network visibility, packet/flow analytics, infra monitoring, AIOps, APM, or cloud observability.
• Proven ability to lead technical discovery and POCs/POVs with technical and executive audiences.
• Strong communication and consultative selling skills.

Responsibilities

• Serve as a trusted technical advisor to U.S. Army customers throughout the sales cycle.
• Partner with Account Executives to develop and execute technical account strategies.
• Lead technical discovery, solution presentations, demonstrations, workshops, architecture discussions, and POC evaluations.
• Translate Army requirements into value-based observability solutions that improve performance and user experience.
• Position DEX and NPM capabilities within DoD environments.
• Guide customers through technical evaluations and objections toward successful outcomes.
• Identify new use cases and stakeholders to expand Riverbed's footprint within Army accounts.

Skills

Observability expertise

DEX experience

NPM knowledge

Presales / SE experience

Strong communication

Tools

Endpoint analytics

Network visibility

Packet and flow analytics

Infrastructure monitoring

AIOps

APM

Cloud observability

Job description

Riverbed Technology is seeking a high‑caliber Solutions Engineer for U.S. Army accounts in a hybrid role (Reston, VA or remote within the DC Metro area). You will partner with Account Executives to craft technical strategies, deliver demonstrations, and drive value-based observability solutions for complex DoD environments.

The ideal candidate has Top Secret clearance and deep expertise in observability, DEX, and NPM, with a proven presales track record and strong communication skills.