Solutions Engineer, Expansion & Growth (Cybersecurity)

Tech Sales Jobs; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Parental leave

401(k) + matching

Life insurance

Commuter benefits

Job summary

Darktrace is seeking a Solutions Engineer for the Expansion team to drive growth within existing customers. You will partner with Expansion Account Executives and Technical Success Managers to navigate discovery, solution alignment, use case development, and value realization across the customer lifecycle.

You will shape account strategy, uncover growth opportunities, and demonstrate measurable outcomes, strengthening cyber resilience and optimizing Darktrace deployments across hybrid,

Qualifications

• Experience in Solutions Engineering, pre-sales, or technical account roles (cybersecurity/SaaS).
• Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures.
• Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments.
• Proven ability to expand accounts, design solutions, and influence stakeholders.
• Strong communication, analytical, and consultative selling skills.
• Fundamental understanding of AI technologies (LLM, ML, NLP).
• Bachelor’s degree or higher preferred (or equivalent experience).
• Relevant Cloud, Security, and/or AI certifications are a plus.

Responsibilities

• Lead technical strategy for upsell, cross-sell, and renewals.
• Identify expansion opportunities, risks, and technical whitespace.
• Build long-term credibility with Security, IT, and Cloud stakeholders.
• Conduct ongoing discovery of customer environments, threats, and adoption gaps.
• Translate insights into new use cases and expansion opportunities (MEDDPICC).
• Align solutions to business outcomes, ROI, and success metrics.
• Expand and optimize deployments across core platform products and cross-platform products.
• Design scalable solutions across hybrid, multi-cloud, and existing security stacks (SIEM, SOAR, EDR, NGFW).
• Advise on integrations, performance, and architectural trade-offs.
• Uncover and align solutions to SOC workflows (triage, investigation, response).
• Reduce alert fatigue and improve analyst efficiency.
• Advance customers toward proactive, AI-driven security operations.
• Engage technical and executive stakeholders with tailored messaging.
• Translate capabilities into business value (ROI, efficiency, risk reduction).
• Influence decisions through consultative, insight-driven conversations.
• Partner with AEs on opportunity qualification, deal strategy, and forecasting.
• Support account planning, QBRs, and prioritization of high-impact initiatives.
• Work with CS, PS, Support, Product, Engineering.
• Drive adoption, resolve challenges, and provide product feedback.

Skills

Solutions Engineer

Networking

Cloud Platforms

SIEM / SOAR / EDR

Communications

Account Expansion

AI Basics

Education

Bachelor's degree

Tools

SIEM

SOAR

EDR/XDR

Job description

Darktrace is seeking a Solutions Engineer for the Expansion team to drive growth within existing customers. You will partner with Expansion Account Executives and Technical Success Managers to navigate discovery, solution alignment, use case development, and value realization across the customer lifecycle.

You will shape account strategy, uncover growth opportunities, and demonstrate measurable outcomes, strengthening cyber resilience and optimizing Darktrace deployments across hybrid,