Solutions Engineer — Enterprise Voice AI POC Leader

Coval; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

In-office in SoMa, SF

Dog-friendly office

Job summary

Coval is the simulation and evaluation platform for voice AI. We are seeking a Solutions Engineer to partner with sales, run discovery, build pilots, and convert opportunities into long-term customers.

You will work closely with our CEO, sales, and engineering teams. Based in SoMa, San Francisco, you will lead technical discovery, deliver demos, run proofs of concept, and integrate Coval with customer stacks via our APIs and SDKs.

Qualifications

• 5+ years in a customer-facing technical role or as a software engineer who enjoys working with customers.
• Hands-on coding in Python and/or TypeScript; comfortable with REST APIs, webhooks, and debugging integrations.
• Working knowledge of LLMs and how AI applications are built: prompting, tool calling, evaluation, and failure modes.
• Clear communicator who can explain technical tradeoffs to engineers and business value to executives.
• Track record of running POCs or technical evaluations that led to closed deals.
• Experience selling to enterprise buyers, including security reviews and procurement.
• Comfortable with ambiguity and building process from scratch at an early-stage startup.

Responsibilities

• Lead technical discovery with prospects to understand their agent architecture and gaps.
• Deliver tailored demos connecting Coval's Simulate, Observe, and Human Review to use cases.
• Scope, build, and run proofs of concept: set up simulations, design test scenarios and personas, define evaluation metrics, and present results.
• Integrate Coval with customer stacks via our APIs, SDKs, and partner platforms.
• Answer security, architecture, and technical questionnaires during the sales process.
• Bring structured product feedback from the field to engineering and product, and help prioritize what gets built.
• Build reusable assets: demo environments, POC playbooks, sample evaluation suites, technical docs, and integration guides.
• Support partner and co-sell motions with technical enablement for partner teams.
• Represent Coval at conferences, workshops, and customer events.

Skills

Python

TypeScript

REST APIs

API integrations

LLMs knowledge

Customer-facing

Communication

POC / evaluations

Job description

Coval is the simulation and evaluation platform for voice AI. We are seeking a Solutions Engineer to partner with sales, run discovery, build pilots, and convert opportunities into long-term customers.

You will work closely with our CEO, sales, and engineering teams. Based in SoMa, San Francisco, you will lead technical discovery, deliver demos, run proofs of concept, and integrate Coval with customer stacks via our APIs and SDKs.