Customer‑Facing Voice AI Engineer

Coval; San Francisco (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

Coval is seeking a role focused on voice AI at their San Francisco location. As part of the team, you’ll engage with customers and help shape the integration of AI into their workflows, while writing code and developing evaluation strategies.

The ideal candidate will have strong experience in Python or TypeScript, be skilled in API integrations, and possess a passion for voice AI. You’ll bridge the gap between product insights and customer needs in a fast-paced environment.

Qualifications

• Experience in writing code with Python and/or TypeScript.
• Ability to handle customer-facing technical problems effectively.
• Strong problem-solving skills to evaluate technical challenges.

Responsibilities

• Develop integrations, connectors, and quality-of-life features for customers.
• Identify and address friction points in the product.
• Shape the product roadmap based on customer needs and feedback.

Skills

Python programming

TypeScript programming

API integrations

Customer support

Voice AI evaluation

Job description

Coval is seeking a role focused on voice AI at their San Francisco location. As part of the team, you’ll engage with customers and help shape the integration of AI into their workflows, while writing code and developing evaluation strategies.

The ideal candidate will have strong experience in Python or TypeScript, be skilled in API integrations, and possess a passion for voice AI. You’ll bridge the gap between product insights and customer needs in a fast-paced environment.