Solutions Engineer

Smarsh; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

Smarsh is seeking a dedicated sales support professional to partner with the corporate sales team and demonstrate how our solutions meet client needs. The role requires strong presentation skills and knowledge in Compliance or IT.

Candidates should have a Bachelor's degree and familiarity with the Smarsh suite of products. Responsibilities include supporting sales discovery processes and managing technical responses. A problem-solving mindset is key, along with an emphasis on collaboration and a strong work ethic.

Qualifications

• 1-2 years of solution engineering experience or familiarity with Smarsh products.
• Ability to demonstrate product value aligned to client objectives.
• Knowledge of Compliance or IT domain.

Responsibilities

• Assist sales with the discovery process to identify client needs.
• Lead technical responses for RFI/RFP/RFQ.
• Regularly update systems with presales notes.

Skills

Solution Selling

Presentation skills

Strategic Thinking

Problem-solving

Knowledge of Compliance

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Smarsh products

Job description

Summary

In this role you’ll own the technical and functional win in a B2B sales cycle. You’ll partner closely with the corporate sales team, product teams, success management, and professional services on these pursuits. You will support a handful of account executives across multiple product lines.

Responsibilities

• Spend 50-70% of your time working on revenue generating deals, with the remaining time spent on supporting our internal projects, ongoing learning, and supporting cross-departmental initiatives as needed.
• Assist sales with discovery process to identify quantifiable problems our solutions can solve
• Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes and realize value
• Lead the scoping and execution of validation events where appropriate
• Take the lead on the technical responses associated with an RFI/RFP/RFQ/Infosec etc.
• Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc.
• Contribute best practices and content/collateral to broader presales and sales teams
• Present professional services and success management offerings as part of a comprehensive solution
• Support cross-departmental projects like lead generation, event marketing, partner enablement, and sales enablement as needed
• Travel as needed for internal/external meetings

Qualifications

• Familiarity with or hands on experience using the Smarsh suite of products, OR 1-2 years of solution engineering experience
• An ability to demonstrate our products in a way to sells the value of our solutions aligned to a client’s business objectives and pain points
• Domain knowledge of the Compliance or IT space
• Strong presentation skills to both executives and practitioners
• Knowledge and ability to present/demonstrate business processes/workflows associated with compliance (capture/archive/surveillance) use-cases
• Industry knowledge (Financial Services and/or FED SLED highly desired)
• Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience
• Strategic Thinking and a problem‑solving mindset
• Operates with a high degree of independence and accountability, taking initiative to address gaps in preparation, communication, follow-through, and sales partnership before escalating for support.
• Recommended Traits: Curiosity, effective time management, strong collaborative spirit, detail oriented, work with a sense of urgency, strong work ethic and an empathetic attitude
• Bachelor’s degree or equivalent educational experience
• Experience in SaaS a plus