Solutions Engineer

First Achieve; New York (NY); Hybrid; USD 150,000 - 165,000; Full time

Job summary

First Achieve is seeking a Solutions Consultant to translate complex SaaS capabilities into business value for customers in New York. You will lead discovery, tailor demonstrations, and work closely with Sales, Product, Engineering and Customer Success to influence growth and win major opportunities.

In this hybrid, permanent role, you will present to both technical and non-technical stakeholders, discuss integrations and cloud solutions clearly, and help customers navigate deployments and data

Qualifications

• 4+ years in SaaS Sales Support, Pre-Sales, Solutions Consulting or Technical Consulting.
• Ability to lead discovery and present to both technical and non-technical stakeholders.
• Experience with cloud platforms, APIs, integrations and data migrations.

Responsibilities

• Lead discovery and shape the right approach for customer engagements.
• Deliver product demonstrations connecting technical detail to business value.
• Collaborate with Sales, Product, Engineering and Customer Success to drive growth.
• Engage with enterprise architecture and deployment methodologies across the customer journey.

Skills

Discovery leadership

Stakeholder presentation

Cloud solutions

APIs & integrations

Job description

Do you like to turn technical expertise into commercial impact, and become the person customers trust to make complex technology feel simple?

You'll join an enterprise intranet software business at the point where customer challenges become tailored solutions. Lead discovery, shape the right approach and deliver product demonstrations that connect technical detail to business value. You'll work closely with Sales, Product, Engineering and Customer Success, influencing growth while helping major organizations solve real communication and collaboration challenges.

This is a chance to move beyond standard demos. You'll work hands‑on with cloud‑based SaaS platforms, APIs, custom integrations and data migrations, while building your confidence across enterprise architecture and implementation. You'll also engage with testing, release management and deployment methodologies, giving you broader influence across the customer journey.

To do this well, you'll bring 4+ years in SaaS Sales Support, Pre‑Sales, Solutions Consulting or Technical Consulting. You'll be comfortable leading discovery and presenting to both technical and non‑technical stakeholders, with enough technical depth to discuss integrations and cloud solutions clearly.

New York, Hybrid | Permanent | $150,000 to $165,000**