Solutions Engineer

Plug Consulting; New York (NY); Hybrid; USD 180,000 - 230,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Plug Consulting seeks a Solutions Engineer for a fintech client in New York. You’ll bridge Sales and customers, designing and delivering high-value API-based solutions for enterprise-grade deployments.

With 4–8 years in customer-facing technical roles, you’ll lead technical discovery, demos, and implementation planning, working hybrid in NYC, with equity and comprehensive benefits on offer.

Qualifications

• 4–8 years of experience in Solutions/Pre-Sales or a similar customer-facing technical role.
• Strong experience with REST APIs, JSON, API documentation and SQL.
• Ability to present complex technical concepts clearly to technical and non-technical stakeholders.

Responsibilities

• Partner with Sales to lead technical discovery, scoping and solution design for enterprise prospects.
• Create and deliver product demos and technical presentations to customers.
• Drive technical discussions around API integration, gap analysis and implementation planning.
• Become a deep expert in the company’s API suite and advocate for product improvements.
• Support customers on technical issues and ensure a smooth handoff from pre-sales to implementation.

Skills

REST APIs

JSON

API documentation

SQL

Technical presentations

Cross-functional collaboration

Job description

We're partnering with a fast-growing, venture-backed fintech company building a modern, API-native platform for a complex, highly regulated market. The platform helps enterprise customers automate critical operational processes, track obligations, and maintain a clear audit trail across a modular, unified infrastructure.

The business serves customers across a large number of global markets and counts major brands in e-commerce, travel, streaming media, and technology among its clients. It's now expanding its Solutions Engineering team to support continued growth with large enterprise customers.

The Role

You’ll join as a Solutions Engineer with 4+ years of experience, partnering closely with Sales to drive technical engagements with leading global enterprises. You’ll act as the technical bridge between the platform and customers, designing and implementing high-value solutions to solve complex operational and compliance challenges.

You’ll be responsible for:

• Partnering with Sales to lead technical discovery, scoping, and solution design for enterprise prospects
• Creating and delivering compelling product demos and technical presentations to new and existing customers
• Driving technical discussions around API integration, gap analysis, and implementation planning
• Becoming a deep expert in the company's API suite and advocating for product improvements
• Supporting customers on technical issues and ensuring a seamless handoff from pre-sales to implementation

What We're Looking For

• 4-8 years of experience as a Solutions Engineer, Pre-Sales Engineer, or in a similar customer-facing technical role
• Strong experience with REST APIs, JSON, API documentation, and SQL
• Confidence leading technical discovery and translating customer requirements into solution designs
• Ability to present complex technical concepts clearly to both technical and non-technical stakeholders
• Comfortable working cross-functionally with Sales, Product, and implementation teams

What's in It for You?

• New York: $180K–$230K base salary (OTE: $240K–$320K)
• Equity and benefits included
• Join a modern, AI-first platform reshaping how global enterprises manage a complex, high-stakes operational function
• Work at the intersection of Sales, Product, and Implementation with high visibility into customer outcomes
• Be part of a scaling team solving a genuinely complex, high-stakes technical problem

This is a full-time, hybrid role based in New York, NY.