Solutions Consultant: Implementation & Value Realization

NAVEX Global, Inc.; Lake Oswego, Northern (OR, KY); Hybrid; USD 68,000 - 83,000; Full time

Job summary

NAVEX Global, Inc. seeks an Associate Solutions Consultant within our Professional Services Organization. You will work with current and prospective customers post-sale to assess impact, identify business requirements, and quantify value of NAVEX solutions in GRC programs.

This hybrid role offers meaningful exposure, collaboration with cross-functional teams, and opportunities to present NAVEX products while leveraging Salesforce and PS automation tools. Travel 10–15% may be required.

Qualifications

• 2+ years of software implementation experience; Ethics & Compliance industry experience in Training, Policy or Ethics a plus.
• Experience with business process management and implementing SaaS delivery models; creating comprehensive business process and/or training documentation.
• Strong analytical and decision-making ability; used to gathering business requirements and solution orientated proposals.
• Excellent organizational and interpersonal skills; ability to work with a cross functional, remote team and coordinate project escalations.
• Culture agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through.
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes.

Responsibilities

• Partner with customers to evaluate existing systems, process, and/or user needs to analyze, recommend, design and implement best-practice associated to multiple applications
• Manage multiple projects and responsibilities simultaneously and consistently with minimal supervision
• Analyze and map customer business requirements to implementation objectives and the defined Scope of Work
• Liaise between cross functional teams to coordinate and execute the project lifecycle
• Effectively report and communicate to project teams
• Develop and maintain a deep understanding of the functional architecture of various NAVEX software solutions
• Present NAVEX’s products and services to customers while providing functional and technical expertise
• Utilize Salesforce.com and Professional Service Automation tools to optimize Sales and Project Management activities
• 10% - 15% air travel, including overnight stays, may be required

Skills

Software implementation

Project management

Requirements gathering

Cross-functional collaboration

Presentation skills

Business analytics

Education

Bachelor’s degree

Tools

Salesforce.com

MS Office

PSA tools

Job description

NAVEX Global, Inc. seeks an Associate Solutions Consultant within our Professional Services Organization. You will work with current and prospective customers post-sale to assess impact, identify business requirements, and quantify value of NAVEX solutions in GRC programs.

This hybrid role offers meaningful exposure, collaboration with cross-functional teams, and opportunities to present NAVEX products while leveraging Salesforce and PS automation tools. Travel 10–15% may be required.