Solutions Consultant - Enterprise Integrations (Americas)

ASHBY; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

Ashby is hiring a Solutions Consultant to bridge Customer Success, Product, and Support with deep technical insight. You’ll act as a SME on IAM, workplace integrations, and API-driven configurations, guiding customers through implementations and advanced setups.

You’ll lead live engagements, collaborate with Product to surface issues and capabilities, and help scale successful solutions into repeatable enablement content for the wider Ashby community.

Responsibilities

• Serve as a post-sales technical SME on complex product integrations including enterprise IAM, workplace integrations, and custom APIs.
• Lead customer-facing technical engagements, discovery sessions, best practice consulting, and hands-on configuration of technical workflows.
• Collaborate with Product to surface emerging technical pain points and inform customer engagements with new capabilities.
• Enable the Technical Support team to focus on break/fix issues while you design and launch configurations upstream.
• Execute solutions discussed in pre-sales conversations to ensure alignment between expectations and delivery.
• Translate technical depth into scalable documentation, playbooks, tooling, or enablement content.

Job description

Ashby is hiring a Solutions Consultant to bridge Customer Success, Product, and Support with deep technical insight. You’ll act as a SME on IAM, workplace integrations, and API-driven configurations, guiding customers through implementations and advanced setups.

You’ll lead live engagements, collaborate with Product to surface issues and capabilities, and help scale successful solutions into repeatable enablement content for the wider Ashby community.