Solutions Consultant

NikoHealth; United States; Remote; USD 100,000 - 110,000; Full time

Job summary

NikoHealth is on the lookout for a Solutions Consultant to bolster its Sales team. This mid-senior level position offers an exciting opportunity to play a pivotal role in demonstrating the value of their innovative SaaS platform. As a fully remote role, candidates based in the U.S. will help transform DME/HME providers' operations through expert product demonstrations and solution designs. Join a rapidly growing company making a notable impact in healthcare technology.

Qualifications

• 3-5+ years in DME/HME organization or related pre-sales SaaS role.
• Deep understanding of operational workflows and coding.
• Experience in a client-facing fast-paced environment.

Responsibilities

• Deliver tailored product demos aligned with client needs.
• Customize demo environments for prospects.
• Collaborate with sales and product teams for solution improvements.

Skills

Communication

Presentation skills

DME workflows

Problem-solving

Tools

Brightree

Tebra

Nymbl

Job description

Join to apply for the Solutions Consultant role at NikoHealth

Join to apply for the Solutions Consultant role at NikoHealth

NikoHealth is a rapidly growing SaaS company transforming how Durable Medical Equipment (DME) and Home Medical Equipment (HME) providers operate. Our innovative, all-in-one platform streamlines business operations, empowering providers to work smarter and more efficiently.

We’re seeking an experienced Solutions Consultant to join our Sales team. This role is critical in helping prospective customers understand the value of our platform by delivering highly tailored and technically sound product demonstrations and solution designs.

The ideal candidate has deep hands-on experience in the DME or HME industry, understands the operational and billing workflows, and knows how to connect those workflows to SaaS capabilities. You’ll work closely with Sales, Product, and Implementation teams to ensure prospects are seeing the true impact our solution can deliver.

Key Responsibilities

• Partner with Account Executives during the sales process to deliver technical, workflow-driven product demos
• Customize demo environments to reflect each prospect's unique DME/HME needs (e.g., order workflows, payer rules, CMNs, inventory management)
• Serve as a subject matter expert on DME/HME operations, Medicare/Medicaid billing requirements, and industry-specific challenges
• Translate prospect requirements into solution architecture that aligns with our platform’s capabilities
• Answer detailed product and technical questions throughout the sales cycle
• Collaborate with Product and Implementation teams to relay prospect feedback and contribute to solution improvement
• Support RFPs and other technical documentation requests
  
  

Required Qualifications

• 3-5+ years of experience in a DME/HME organization (e.g., operations, billing, intake, compliance) OR 2+ years in a pre-sales SaaS role with a DME/HME-specific SaaS product
• Deep understanding of DME workflows, including HCPCS coding, prior authorizations, order-to-cash, delivery logistics, and payer compliance
• Strong communication and presentation skills with the ability to tailor messaging for both executive and operational audiences
• Comfort configuring demo environments and translating business needs into software workflows
• Proven ability to work in a fast-paced, client-facing environment
  
  

Preferred Qualifications

• Experience with platforms like Brightree, Tebra, Nymbl or similar DME software
• Familiarity with EMRs, payer systems, EDI, or integrations
• SaaS experience in a pre-sales, solutions engineering, or onboarding capacity
• Background in healthcare IT or SaaS solution architecture
  
  

Why Join Us?

At NikoHealth, you’ll kickstart your sales career in a supportive and dynamic environment. This fully remote opportunity lets you balance work and life while making a tangible impact. As a Solutions Consultant, you’ll play a crucial role in helping drive our mission to transform the healthcare industry. Grow with us as we make an impact!

This is a remote role, but candidates must be based in the U.S.

We are aware that job scams are on the rise. Please be cautious of fraudulent job offers impersonating our company. We will never ask for payment, personal banking details, or sensitive information during the hiring process. All legitimate communication will come from an official email address ending in @nikohealth.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Software Development

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