Solutions Architect: SEG Migration & Email Security Expert

Abnormal; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Abnormal AI seeks a Solutions Architect to drive pre-sales success by acting as a trusted technical advisor on email security architectures and migrations. You will partner with sales to craft tailored solutions, lead workshops, and guide customers through complex SEG displacement to Abnormal AI's platform.

You will communicate with both technical and business audiences, champion API-based email security, and provide actionable feedback to product teams based on field insights.

Qualifications

• Deep understanding of email systems (Microsoft 365, Google Workspace, Exchange on-premises).
• Strong knowledge of Secure Email Gateways and API-based vendors.
• Proven ability to present complex tech to non-technical audiences.

Responsibilities

• Provide SME guidance in pre-sales to drive SEG displacement initiatives.
• Lead technical workshops, solution presentations, and migration planning sessions.
• Architect complex, tailored email security solutions for enterprise customers.
• Serve as technical lead for migration projects and troubleshoot issues.
• Educate customers on API-based email security and best practices.

Skills

Email security expertise

Pre-sales / solutions architecture

Customer-facing communication

Migration planning

Technical leadership

Tools

Microsoft 365

Google Workspace

Exchange on-premises

API-based email security

Job description

Abnormal AI seeks a Solutions Architect to drive pre-sales success by acting as a trusted technical advisor on email security architectures and migrations. You will partner with sales to craft tailored solutions, lead workshops, and guide customers through complex SEG displacement to Abnormal AI's platform.

You will communicate with both technical and business audiences, champion API-based email security, and provide actionable feedback to product teams based on field insights.