Solutions Architect / Forward-Deployed Engineer

Blooio, Inc.; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Blooio is a business messaging platform enabling brands to send and receive messages via Apple Messages for Business, iMessage, RCS, and SMS. The NYC-based role collaborates with our New York account executives on East Coast fintech, consumer apps, and hospitality deployments, including regulated buyers’ security reviews.

You will lead technical discovery, design integrations across POS, CRM, and identity systems, configure agents, and own enterprise security reviews.

Qualifications

• Five+ years as a solutions/forward-deployed/integration engineer in messaging, contact-center, or AI companies.
• Production-level TypeScript or Python.
• Fluency with REST APIs, webhooks, and OAuth.
• Experience shipping LLM-based agents or conversational flows to real users beyond demos.
• Ability to brief a CIO in the morning and a restaurant GM in the afternoon.

Responsibilities

• Lead technical discovery and solution design.
• Build integrations with POS, ordering, booking, CRM, ticketing, payment, and identity systems.
• Configure and evaluate agents in our platform.
• Own the technical side of enterprise security reviews.
• Turn deployments into reusable connectors, runbooks, and templates.

Skills

Solutions engineering

TypeScript

Python

REST APIs

OAuth

LLM agents

Tools

None

Job description

You will take brands from signed to live on Apple Messages for Business, with agents connected to the customer's real systems.

This seat is based in New York City, partnering with our New York account executives on East Coast fintech, consumer-app, and hospitality deployments, including regulated buyers' security reviews.

Responsibilities

• Lead technical discovery and solution design
• Build integrations with point-of-sale, ordering, booking, CRM, ticketing, payment, and identity systems
• Configure and evaluate agents in our platform
• Own the technical side of enterprise security reviews
• Turn each deployment into reusable connectors, runbooks, and templates

Qualifications

• Five or more years as a solutions engineer, forward-deployed engineer, or integration engineer at a messaging, contact-center, or AI company
• Production-level TypeScript or Python
• Fluency with REST APIs, webhooks, and OAuth
• Experience shipping LLM-based agents or conversational flows to real users and evaluating them beyond a demo
• The range to brief a CIO in the morning and a restaurant general manager in the afternoon

About Blooio

Blooio is a business messaging platform for sending and receiving Apple Messages for Business, iMessage, RCS, and SMS from CRMs, automations, APIs, and AI agents. We're a small team building the most powerful messaging platform for businesses.