Solutions Architect

SMX Services & Consulting, Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

SMX Services & Consulting, Inc. is seeking a seasoned Solutions Architect to drive long-term client relationships and adopt our services within a robust sales context.

You will be a trusted advisor across executive levels, shaping technical relationships while supporting demonstrations and successful installations. The role combines consulting, architecture, and hands-on engineering to enable executive discussions and credible, practical solutions.

Qualifications

• Bachelor's degree in Electronic Engineering, Computer Science, Information Technology, or Telecommunications (required).
• 7-9 years of experience in complex solutions (required).
• 7-9 years of progressive experience in software engineering, solution architecture, consulting, or digital transformation (required).
• 1-3 years of hands-on software development experience (required).

Responsibilities

• Partner with Sales, Product, Marketing, and Engineering teams to engage customers, understand their business objectives, and align Hitss solutions to their needs.
• Serve as the primary technical advisor throughout the sales cycle, bridging customers, prospects, and internal stakeholders.
• Facilitate technology strategy sessions, requirements gathering, architecture discussions, and digital transformation planning.
• Develop strategic account plans, identify growth opportunities, and support account planning.
• Build and maintain trusted customer relationships, providing technical guidance and thought leadership.
• Research customer industries and market trends to drive new sales opportunities and solution strategies.
• Design scalable, secure, and innovative solutions including application modernization, cloud migration, custom software development, DevOps, AI, automation, and managed IT services.
• Define and advocate for modern engineering practices: Agile, CI/CD, DevSecOps, platform engineering, and observability.
• Guide customers on architecture principles such as API-first design, microservices, event-driven architectures, and application refactoring.
• Analyze business and technical requirements, translate needs into solution architectures and implementation plans.
• Develop clear transformation roadmaps, from current-state to future-state technology environments.
• Provide expert technical recommendations influencing strategic customer decisions.
• Lead POCs, evaluate outcomes, and communicate recommendations.
• Contribute to RFP responses, contract renewals, pricing strategies, and commercial proposals.

Education

Bachelor's degree in Electronic Engineering, Computer Science, Information Technology, or Telecommunications

Master's degree

Job description

Seeking a seasoned Solutions Architect to join our team and play a meaningful role in building long-term business relationships with clients. As a critical member of the sales team, you will drive the adoption of our services, close enterprise opportunities, and shape long-term, consultative technical relationships with customers;becoming a trusted advisor at all organizational levels.

As a senior technical advisor for strategic opportunities, your experience combining consulting, architecture, and hands-on engineering will be vital in executive discussions and delivering credible, practical solutions. You will support sales presentations, product demonstrations, and ensure successful installation and maintenance of our products and services.

Key ResponsibilitiesClient Engagement & Solution Strategy

• Partner with Sales, Product, Marketing, and Engineering teams to engage customers, understand their business objectives, and align Hitss solutions to their needs.
• Serve as the primary technical advisor throughout the sales cycle, bridging customers, prospects, and internal stakeholders.
• Facilitate technology strategy sessions, requirements gathering, architecture discussions, and digital transformation planning.
• Develop strategic account plans, identify growth opportunities, and support account planning.
• Build and maintain trusted customer relationships, providing technical guidance and thought leadership.
• Research customer industries and market trends to drive new sales opportunities and solution strategies.

Solution Architecture & Technical Leadership

• Design scalable, secure, and innovative solutions including application modernization, cloud migration, custom software development, DevOps, AI, automation, and managed IT services.
• Define and advocate for modern engineering practices: Agile, CI/CD, DevSecOps, platform engineering, and observability.
• Guide customers on architecture principles such as API-first design, microservices, event-driven architectures, and application refactoring.
• Analyze business and technical requirements, translate needs into solution architectures and implementation plans.
• Develop clear transformation roadmaps, from current-state to future-state technology environments.
• Provide expert technical recommendations influencing strategic customer decisions.

Sales Support & Business Development

• Provide technical expertise in customer meetings, presentations, demonstrations, workshops, and executive briefings.
• Develop compelling proposals, bids, and proof-of-concepts (POCs) demonstrating Hitss's value.
• Lead POCs, evaluate outcomes, and communicate recommendations.
• Contribute to RFP responses, contract renewals, pricing strategies, and commercial proposals.
• Support revenue planning and sales forecasting for assigned accounts.
• Meet or exceed assigned business development and revenue objectives.

Delivery & Cross-Functional Collaboration

• Collaborate with engineering, implementation, and delivery teams for smooth translation of proposed solutions into delivery.
• Partner with external technology providers, design teams, and engineering to create comprehensive solutions.
• Participate in solution assessments, customer reviews, and recommend improvements.
• Develop and maintain solution architectures, technical documentation, standards, and best practices.
• Stay up-to-date with emerging technologies, industry trends, certifications, and competitive offerings.
• Travel to customer locations, partner sites, industry events, and meetings as needed.

Qualifications

• Bachelor's degree in Electronic Engineering, Computer Science, Information Technology, or Telecommunications (required); Master's degree (preferred)
• 7-9 years of experience in complex solutions (required)7-9 years of progressive experience in software engineering, solution architecture, consulting, or digital transformation (required)
• 1-3 years of hands-on software development experience (required)