Solutions Engineer

The Intersect Group; Fort Wayne (IN); On-site; USD 95,000 - 130,000; Full time

Job summary

The Intersect Group is seeking a Solutions Engineer to partner with Sales and technical teams to translate business and technical requirements into practical technology solutions. The role emphasizes collaboration, responsiveness, and thorough documentation to ensure alignment with standards and successful deployment.

Responsibilities include creating SOWs and BOMs, working across Sales, Engineering, and Operations, and maintaining documentation and PSA/CRM records.

Qualifications

• Evaluate technical requirements, identify risks, and develop effective solution designs.
• Balance technical architecture, solution design, and hands-on engineering experience.
• Make informed decisions, prioritize effectively, and work independently in fast-paced environments.
• Prove ability to manage multiple projects simultaneously while meeting deadlines.
• Excellent analytical, organizational, and problem-solving skills.
• Translate complex or ambiguous requirements into clear, actionable technical solutions.
• Strong ownership mentality with end-to-end delivery from discovery through implementation handoff.
• Excellent written and verbal communication with both technical and business stakeholders.
• Customer-focused mindset with strong consulting, relationship-building, and presentation skills.

Responsibilities

• Develop and deliver Statements of Work (SOWs), Bills of Material (BOMs), and technical solution documentation for sales opportunities.
• Collaborate with Sales, Engineering, and Operations to translate requirements into scalable solutions.
• Meet with stakeholders to gather requirements, validate assumptions, and refine designs throughout the sales cycle.
• Work with implementation and project teams to ensure solutions are complete, scoped, and deployment-ready.
• Maintain expertise across managed services, cloud, infrastructure, networking, security, and other tech offerings.
• Evaluate new technologies and services, assisting with technical validations and proof-of-concept activities.
• Participate in sales engineering processes with accurate documentation and adherence to procedures.
• Track activities, project updates, and time within PSA and CRM platforms.

Skills

Technical solution design

Project management

Communication

Independent work

Time management

Job description

The Solutions Engineer partners with Sales and technical teams to quickly transform business and technical requirements into practical, supportable technology solutions. This role emphasizes collaboration, responsiveness, and efficient execution, ensuring proposed solutions are well-documented, aligned with organizational standards, and ready for successful implementation.

Key Responsibilities

• Develop and deliver Statements of Work (SOWs), Bills of Material (BOMs), and technical solution documentation to support sales opportunities.
• Collaborate with Sales, Engineering, and Operations teams to translate business requirements into scalable, supportable technology solutions.
• Meet with stakeholders to gather requirements, validate assumptions, and refine solution designs throughout the sales cycle.
• Work closely with implementation and project teams to ensure proposed solutions are complete, accurately scoped, and ready for deployment.
• Maintain expertise across managed services, cloud, infrastructure, networking, security, and other technology offerings.
• Evaluate new technologies, products, and service offerings, assisting with technical validations and proof-of-concept activities when appropriate.
• Participate in sales engineering processes, maintaining accurate documentation and ensuring adherence to internal procedures.
• Track activities, project updates, and time within professional services automation (PSA) and CRM platforms.

Qualifications

• Ability to evaluate technical requirements, identify risks and dependencies, and develop effective solution designs throughout the sales lifecycle.
• Strong balance of technical architecture, solution design, and hands-on engineering experience.
• Ability to make informed decisions, prioritize effectively, and work independently in a fast-paced environment.
• Proven ability to manage multiple projects simultaneously while meeting deadlines.
• Excellent analytical, organizational, and problem-solving skills.
• Demonstrated ability to convert complex or ambiguous requirements into clear, actionable technical solutions.
• Strong ownership mentality with the ability to manage work from discovery through implementation handoff.
• Excellent written and verbal communication skills with the ability to communicate effectively with both technical and business stakeholders.
• Customer-focused mindset with strong consulting, relationship-building, and presentation skills.

Required Experience

• 7+ years of experience in information technology, including infrastructure, systems engineering, networking, cloud, cybersecurity, or related technical disciplines.
• Experience creating technical proposals, scopes of work, solution documentation, and implementation plans.

Preferred Qualifications

• 4+ years of experience in a Solutions Engineer, Solutions Architect, Sales Engineer, or similar technical consulting role.
• Experience using CRM, PSA, or project management platforms.
• Familiarity with managed services, cloud platforms, enterprise infrastructure, networking, cybersecurity, and modern IT operations.