Solutions Architect

Spotnana; New York (NY); Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

401(k) matching

Medical/Dental/Vision

Flexible PTO + holidays

Parental leave

Cell phone/internet stipend

Travel perks

Job summary

Spotnana is seeking a Solutions Architect to translate complex technical concepts into business value for enterprise customers. You will partner with sales and engineering, analyze systems, and design scalable solutions across APIs, ERP, HRIS, and payments.

You will lead deployments, collaborate across teams, and drive adoption with documentation and training. A strong background in SaaS, travel tech, or consulting is a plus.

Qualifications

• 4+ years of experience deploying enterprise software or leading implementations.
• Experience leading cross-functional programs across technical and business teams.
• Strong communication skills with the ability to influence stakeholders.
• Ability to translate business needs into scalable technical solutions and strategies.
• Strong data modeling, systems thinking, and analytical problem-solving.
• Experience in SaaS, enterprise platforms, or complex ecosystems.
• Nice to have: background in consulting, finance, or travel technology.

Responsibilities

• Partner with enterprise customers as a strategic and technical advisor throughout the lifecycle.
• Analyze customer systems and data flows to design scalable solutions using Spotnana.
• Lead configuration, integration, and deployment across APIs, ERP, HRIS, booking, payments.
• Collaborate with Sales, Implementation, Product, and Engineering for outcomes.
• Troubleshoot complex issues and guide customers through resolution and optimization.
• Create documentation and training resources to support adoption and knowledge sharing.
• Identify opportunities to apply automation and AI to improve workflows.

Skills

Enterprise software

Cross-functional leadership

Communication

Business-to-technical translation

Data modeling

SaaS experience

Travel tech

Job description

Let's build what's next, together.

We are Spotnana. We're on a mission to modernize the infrastructure of the $1.6 trillion travel industry to power the perfect trip for travelers everywhere. Our Travel-as-a-Service platform is designed to make every trip better, whether someone is booking for work or leisure travel, building a travel tool, or looking to offer personalized experiences at scale.

We're not just modernizing tech, we're rethinking how the industry works. And to get there, we're bringing together innovative, ambitious, and open-minded people who want to build something that lasts.

At Spotnana, our values and principles guide how we work and grow together:

• Build the future – We are leaders, we are innovators, we are ambitious.
• Commit to excellence – We're accountable, we are partners, we are agile.
• Stronger together – We lead with respect and integrity, we are inclusive, we are lifelong learners.

Who

You! And the rest of the Sales department & their cross-functional partners.

What

A Solutions Architect position and an outstanding ability to translate complex technical concepts into clear business value.

When

ASAP! We are looking to hire and onboard a new hire as soon as we find the right person for the job. Exciting work awaits!

Where

Remote: Your home base! This role is eligible for 100% remote work.

Why

This role sits at the center of product strategy, technical delivery, and customer success for some of Spotnana's largest enterprise customers and partners. You will help customers unlock the full value of the Spotnana platform by designing scalable, high-impact solutions that connect their systems, data, and workflows. From pre-sales through deployment and ongoing optimization, you will play a key role in shaping how customers adopt and expand on the platform while helping influence long-term product direction.

The day-to-day

• Partner with enterprise customers as a strategic and technical advisor throughout the platform lifecycle, from pre-sales through deployment and post-launch optimization
• Analyze customer systems, data flows, and technical workflows to design scalable solutions using Spotnana's platform
• Lead configuration, integration, and deployment efforts across APIs, ERP, HRIS, booking, payments, and partner systems
• Collaborate with Sales, Implementation, Product, and Engineering teams to ensure successful customer outcomes and scalable solution design
• Troubleshoot complex technical issues and guide customers through resolution and optimization strategies
• Create documentation, enablement materials, and training resources to support customer adoption and internal knowledge sharing
• Identify opportunities to apply automation and AI-driven capabilities to improve customer workflows and travel experiences

Skills & qualities we value

• 4+ years of experience working directly with customers to deploy enterprise software, lead implementations, or support complex data-driven solutions
• Proven ability to lead complex, cross-functional programs across technical and business teams
• Strong communication skills with the ability to influence both technical stakeholders and executive audiences
• Ability to translate business needs into scalable technical solutions and implementation strategies
• Strong data modeling, systems thinking, and analytical problem-solving skills
• Experience working in SaaS, enterprise platforms, or complex ecosystem environments
• Nice to have: background in strategic consulting, finance, or travel technology platforms

Perks & benefits you will love

Spotnana strives to offer fair, industry-competitive, and equitable compensation. Our approach assesses total compensation, including cash, annual performance bonus, company equity, and comprehensive benefits.

The base salary range for this role is $140,000 - $200,000 per year, depending on a number of factors including the candidate's working location.

• Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
• Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
• Pre-tax flexible spending account options for health, dependent care and commuter expenses
• Flexible PTO in addition to 10 company holidays, and an end-of-year company shutdown
• Up to 26 weeks of parental leave
• Monthly cell phone/internet stipend
• Extra perks — IATAN travel membership, pet insurance, financial wellness tools, Calm app access, and more

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.