Solutions Analyst: Accelerate Digital Solutions & Processes

The American Speech-Language-Hearing Association

Rockville (MD)

On-site

USD 110,000 - 122,000

Full time

14 days+

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Job summary

The American Speech‑Language‑Hearing Association (ASHA) seeks a Director, Business Systems Analysis to drive technology initiatives across the organization. You will translate business needs into actionable technical requirements, partner with product managers and vendors, and lead cross-functional teams to deliver scalable solutions that enhance member experiences.

Responsibilities include shaping system backlogs, documenting test scenarios, evaluating third-party products, and ensuring data

Qualifications

5+ years in Business Analyst, Product Manager/Owner, Scrum Master, Agile Coach, or technology program leadership.
Certification from IIBA, PMI, or comparable body, or equivalent expertise in business analysis or technology solution delivery.
Bachelor’s degree or equivalent in computer, information and data sciences, product/project management, or business administration.

Responsibilities

Gather and translate high-level business needs into clear functional requirements for development teams and vendors.
Analyze current and future business processes to identify opportunities for process improvement, risk mitigation, and technology innovation.
Contribute to identifying, evaluating, selecting, and implementing third-party technology products and services.
Facilitate clear, timely communication across teams to manage dependencies and ensure project success.
Collaborate with stakeholders to maintain and prioritize backlogs of opportunities for continuous improvement to existing systems.
Design and document test scenarios to validate solutions, ensuring alignment with requirements and data security.