Solutions Analyst: Accelerate Digital Solutions & Processes

The American Speech-Language-Hearing Association; Rockville (MD); On-site; USD 110,000 - 122,000; Full time

Job summary

The American Speech‑Language‑Hearing Association (ASHA) seeks a Director, Business Systems Analysis to drive technology initiatives across the organization. You will translate business needs into actionable technical requirements, partner with product managers and vendors, and lead cross-functional teams to deliver scalable solutions that enhance member experiences.

Responsibilities include shaping system backlogs, documenting test scenarios, evaluating third-party products, and ensuring data

Qualifications

• 5+ years in Business Analyst, Product Manager/Owner, Scrum Master, Agile Coach, or technology program leadership.
• Certification from IIBA, PMI, or comparable body, or equivalent expertise in business analysis or technology solution delivery.
• Bachelor’s degree or equivalent in computer, information and data sciences, product/project management, or business administration.

Responsibilities

• Gather and translate high-level business needs into clear functional requirements for development teams and vendors.
• Analyze current and future business processes to identify opportunities for process improvement, risk mitigation, and technology innovation.
• Contribute to identifying, evaluating, selecting, and implementing third-party technology products and services.
• Facilitate clear, timely communication across teams to manage dependencies and ensure project success.
• Collaborate with stakeholders to maintain and prioritize backlogs of opportunities for continuous improvement to existing systems.
• Design and document test scenarios to validate solutions, ensuring alignment with requirements and data security.

Skills

Agile methodologies

Stakeholder collaboration

Strategic problem solving

Adaptability

Jira/Confluence/Azure DevOps

Education

Bachelor's degree or equivalent in related discipline

IIBA/PMI certification or equivalent

Tools

Jira

Confluence

Azure DevOps

Job description

The American Speech‑Language‑Hearing Association (ASHA) seeks a Director, Business Systems Analysis to drive technology initiatives across the organization. You will translate business needs into actionable technical requirements, partner with product managers and vendors, and lead cross-functional teams to deliver scalable solutions that enhance member experiences.

Responsibilities include shaping system backlogs, documenting test scenarios, evaluating third-party products, and ensuring data