Solutions advisor (Presales) North America

Planon Group; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Planon Group is seeking a Solutions Advisor to work with enterprise customers, understanding their real estate and facilities needs and delivering Planon technology solutions.

You will partner with the sales team to support opportunities and existing customers, lead discovery sessions, tailor on-site and virtual demonstrations, and guide pilots.

The role involves travel across North America (30-40%), collaborating with cross-functional teams to improve outcomes and adoption.

Qualifications

• Experience presenting solutions to enterprise stakeholders.
• Experience in IWMS or smart building technology.
• Strong communication and collaboration with sales teams.

Responsibilities

• Present Planon solutions across IWMS, Facilities, Real Estate, GIS, BIM, IoT to business, technical, and executive stakeholders.
• Lead discovery sessions to identify functional and technical challenges and shape solution approaches.
• Understand how customers use existing Planon solutions, drive adoption of core workflows, and remove barriers to value realization.
• Deliver tailored on-site and virtual demonstrations focused on real-world customer use cases.
• Lead and support proofs of concept and pilot initiatives across data centers and field service scenarios.
• Capture and communicate product gaps and customer feedback to Product and Implementation teams for continuous improvement.
• Partner with Account Managers and Marketing, support RFIs/RFPs, and travel across North America.

Skills

IWMS

Facilities

Real Estate

GIS

BIM

IoT

Tools

Planon Platform

Job description

As a Solutions Advisor at Planon, you will work with enterprise customers to understand their real estate and facility operations needs and provide solutions using Planon technology platform. You will partner closely with the sales team to support both new opportunities and existing customers.

You will work across multiple industries and solution areas, including data centers and field services. You will also gain deep exposure to IWMS and smart building technologies. Within a growing North American team, you’ll have high ownership and visibility, with the opportunity to influence customer outcomes and grow your expertise in a complex, evolving domain.

Planon is a market leader in IWMS and smart sustainable building technology, trusted by large enterprise organizations worldwide. You’ll join a collaborative, international company that values innovation, learning, and taking ownership.

What you’ll do

• Present Planon solutions across IWMS, Facilities, Real Estate, GIS, BIM, IoT, and related domains to business, technical, and executive stakeholders
• Lead discovery sessions to identify functional and technical challenges and shape solution approaches aligned to customer processes
• Understand how customers use existing Planon solutions, drive adoption of core workflows, and remove barriers to value realization
• Deliver tailored on-site and virtual demonstrations focused on real-world customer use cases
• Lead and support Proofs of Concept and pilot initiatives, including expansion, new business, data center, and field service scenarios
• Capture and communicate product gaps and customer feedback to Product and Implementation teams to support continuous improvement
• Partner closely with Account Managers and Marketing, support RFIs/RFPs, represent Planon in customer engagements and industry events, and travel across North America

Travel: This role includes customer and event travel across North America, typically around 30-40%, with flexibility depending on deal and customer needs.