Solutionhealth - Mgr, Integrations & Enterprise Imaging - IT - Full Time Remote

85 SolutionHealth; New Hampshire; Hybrid; USD 120,000 - 170,000; Full time

Job summary

SolutionHealth is seeking a Manager, Integration & Enterprise Imaging to lead enterprise integration services and imaging platforms across the organization. You will oversee HL7, FHIR interfaces, PACS, and imaging workflows while ensuring HIPAA compliance and high availability.

Collaboration with clinical, operational, and IT teams is essential as you drive incident response, performance, and cost-effective operations.

Qualifications

• 7+ years IT or healthcare IT experience.
• At least 3 years in service management, platform management, or digital workplace domains.
• ITIL Foundation Certification within 6 months of hire and ServiceNow Certification within 6 months of hire.

Responsibilities

• Lead assigned services, applications, platforms, and teams with clarity, integrity, and accountability in support of safe, high-quality patient care and efficient business operations.
• Own the operational health, reliability, availability, and performance of enterprise integration platforms and imaging infrastructure (HL7, FHIR, API-based interoperability, PACS).
• Coordinate with hardware and software vendors for maintenance, bug fixes, and upgrades.
• Lead design, development, and support of interfaces across EHR, imaging systems, and ancillary applications.
• Provide leadership for incident response, major incident management, escalation, and communication.
• Identify opportunities to streamline integration workflows and data exchange processes; optimize monitoring, alerting, and error handling.
• Directly lead, coach, and develop teams, fostering accountability, engagement, psychological safety, and continuous learning.
• Ensure alignment with governance, cost-effectiveness, and patient-centered outcomes.

Skills

Leadership

IT service management

Interoperability

Education

Bachelor’s degree or equivalent

Job description

Who We Are

SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve.

Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.

About the Job

The Manager, Integration & Enterprise Imaging, is responsible for leading the delivery, support, and continuous improvement of enterprise integration services and enterprise imaging platforms across the organization.

This includes oversight of system integrations/interfaces as well as the infrastructure and platforms supporting radiology, PACS, and imaging workflows.

This role serves as a technical and operational leader, responsible for evaluating, analyzing, designing, implementing, and supporting both integration and imaging solutions.

The incumbent partners with clinical, operational, and IT stakeholders to ensure systems are highly available, performant, and aligned to organizational needs.

The Manager oversees the infrastructure used to store, retrieve, and distribute medical images. They act as a vital bridge between IT and operations, ensuring diagnostic images are securely, and efficiently accessible to providers.

This role ensures that all data transfers adhere to healthcare privacy regulations (HIPAA), and state-specific security standards.

The Manager plays a critical role in advancing interoperability, optimizing imaging platform performance, and ensuring seamless data exchange across clinical and business systems.

While this team supports enterprise imaging infrastructure and related integration needs, Epic Radiant application ownership is not part of this team’s direct operational scope.

The Manager is expected to maintain close collaboration with the Epic Radiant team and other clinical application partners to ensure imaging workflows, integrations, dependencies, upgrades, incident response, and cross-platform impacts are coordinated effectively.

In addition to role-specific responsibilities, all IT Managers are expected to lead teams in moving beyond the status quo and advancing the evolution of systems and technology to support the effective and efficient flow of information across the system to ensure cost-effectiveness and operations efficiency.

Managers must lead with a strong service mindset, disciplined execution, and clear accountability.

Managers are responsible for fostering stable, engaged, and high-performing teams; reinforcing shared operating standards; and ensuring work is delivered in alignment with organizational values, governance, and patient-centered outcomes.

This role operates as a critical leadership bridge between strategy and execution, connecting vision to frontline delivery through effective people leadership, service management, and partnerships.

What You’ll Do

• Lead assigned services, applications, platforms, and teams with clarity, integrity, and accountability in direct support of safe, high-quality patient care and efficient business operations.


• Own the operational health, reliability, availability, and performance of assigned services, ensuring alignment with portfolio priorities and organizational strategy.


• Provide direct ownership and leadership for enterprise integration platforms and imaging infrastructure, including HL7, FHIR, API-based interoperability, and PACS systems.


• Coordinate with hardware and software vendors regarding system maintenance, bug fixes, and upgrades.


• Lead the design, development, and support of interfaces and integrations across EHR, imaging systems, and ancillary applications.


• Provide leadership for operational response related to integration and imaging incidents, ensuring rapid triage, escalation, communication, and resolution.


• Ensure Major Incident Management practices are consistently executed, particularly when impacting clinical systems, imaging workflows, or patient care delivery.


• Identify and drive opportunities to streamline and automate integration workflows, data exchange processes, and imaging system operations.


• Optimize interface monitoring, alerting, routing, and error handling to improve reliability, performance, and supportability.


• Directly lead, coach, and develop individual contributors and teams, fostering accountability, engagement, psychological safety, and continuous learning.


• Reinforce disciplined planning, prioritization, and execution practices that support outcome-focused delivery.


• And more.

Who You Are

Education: Bachelor’s degree in Healthcare, Information Technology, Business, or related field (or equivalent substantial progressive work experience, certifications, and education).

Required Licensure: ITIL Foundation Certification within 6 months of hire and ServiceNow Certification within 6 months of hire.

Experience: Minimum of 7 years of IT or healthcare IT experience, with at least 3 years in service management, platform management, or digital workplace domains, Required

Why You’ll Love Us

• Health, dental, prescription, and vision coverage for full-time & part-time employees


• Short-term disability, long-term disability, and life insurance coverage


• Competitive pay


• Tuition Reimbursement


• 403(b) Retirement Savings Plan


• And more!

Work Shift

Day - Occasional onsite presence

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve. Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well‑being of more than half a million residents of our region. We start with committing to do the right thing, for each patient, always.