Mgr, Digital Population Health Applications Transformation - IT - Full Time

85 SolutionHealth; New Hampshire; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Disability insurance

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

SolutionHealth is seeking a Manager, Digital Population Health Applications Transformation to lead the planning, delivery, and adoption of Epic DPH applications such as MyChart and Healthy Planet, advancing digital front door and patient engagement.

The role partners with Population Health, Clinical, Access, and IT to turn priorities into roadmaps, funded initiatives, and measurable outcomes that improve patient experience and value-based care.

Qualifications

• Bachelor's degree in Healthcare, IT, Business or related field.
• ITIL Foundation certification within 6 months of hire.
• Epic certification in at least one: MyChart, Healthy Planet, Cheers, HIM.
• Minimum 5 years IT/Healthcare experience, including 2+ years managing IT infrastructure.

Responsibilities

• Provide direct leadership and accountability for assigned teams and services.
• Supervise, assign work, evaluate performance, and support staff development.
• Manage operational issues, incidents, and service disruptions.
• Ensure compliance with organizational policies, regulatory requirements, and governance standards.
• Drive improvements in patient experience, care coordination, and population health outcomes.

Skills

Team leadership

Cross-functional collaboration

Strategic planning

Project management

Education

Bachelor's degree in Healthcare/IT/Business

Tools

Epic DPH applications

Epic certifications (MyChart/Healthy Planet/Cheers/HIM)

Job description

Who We Are:

SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.

About the Job:

The Manager, Digital Population Health Applications Transformation is responsible for leading the planning, delivery, and adoption of enhancements, optimization efforts, and transformational initiatives across the full compliment of Epic DPH Applications, including Epic Healthy Planet, MyChart, Cheers, Hello World, Welcome, EpicCare Link, and related digital population health capabilities. This role advances the digital front door and patient engagement strategy by enabling seamless, intuitive, and connected digital experiences that span patient access, communication, engagement, and longitudinal health management. In parallel, the Manager leads the evolution of population health applications to support proactive care management, quality performance, and value-based care outcomes. Through disciplined project delivery, workflow redesign, platform optimization, automation, and modernization, the Manager drives improvements in patient experience, care coordination, and population health outcomes. The Manager partners closely with Population Health, Clinical, Access, and operational leaders, as well as IT peers, to translate strategic priorities and business needs into executable roadmaps, funded initiatives, and measurable outcomes.

What You’ll Do:

• Provide direct leadership and accountability for assigned teams, services, or functional areas, including setting priorities and managing daily execution
• Supervise, assign work, evaluate performance, provide feedback, and support professional development of staff
• Manage operational issues, incidents, and service disruptions within scope, escalating as necessary to protect patient care, compliance, or business operations
• Ensure assigned services comply with organizational policies, regulatory requirements, and governance standards
• And more

Who You Are:

Education:

Bachelor’s degree in Healthcare, Information Technology, Business, or related field (or equivalent substantial progressive work experience, certifications, and education),

Required Licensure/certification:

ITIL Foundation Certification within 6 months of hire Must possess an active Epic certification in at least one of the following: MyChart, Healthy Planet, Cheers, HIM,

Required Experience:

A minimum of five (5) years of combined IT/Healthcare experience, of which included a minimum of three (2) years of experience managing IT Infrastructure.,

Required Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

Work Shift:

M-F 8-5

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve.

Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region.

We start with committing to do the right thing, for each patient, always.