Solutionhealth - Dir, IT Infrastructure Application Services - IT - Full Time Remote

85 SolutionHealth; New Hampshire; Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Disability insurance

Life insurance

Tuition reimbursement

403(b) retirement plan

Job summary

SolutionHealth in New Hampshire seeks a Director of Infrastructure Application Services to lead enterprise infrastructure platforms including Epic Caboodle, Clarity, and Tableau. You will guide architecture, governance, and reliability across healthcare IT systems, ensuring security and scalable operations in a changing environment.

As a senior technology leader, translate strategic goals into sustainable architectures, lead leaders, and partner with clinical and business stakeholders to drive

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Healthcare, Business, or related field, or equivalent substantial progressive work experience.
• Minimum of ten (10) years of progressive technical experience in enterprise technology, healthcare IT, architecture, infrastructure, clinical systems, application platforms, integration, cybersecurity, cloud, or related advanced technical responsibilities.
• Experience in enterprise reporting platforms, system integrations, and Epic technical infrastructure services.

Responsibilities

• Serve as the highest-level technical escalation point for domain architects, engineers, analysts, application teams, infrastructure teams, and stakeholders.
• Provide expert-level technical analysis and design guidance for complex enterprise technology needs.
• Apply ITIL, architecture, engineering, security, and service management principles to guide decisions and improve reliability.
• Translate enterprise and clinical technology strategy into actionable architecture patterns and designs.
• Support architecture governance processes including design reviews and standards alignment.
• Balance innovation with reliability, cybersecurity, regulatory expectations, and enterprise standards.
• Lead with enterprise perspective and service mindset.

Skills

Enterprise architecture

Healthcare IT

Cloud technologies

Security/compliance

ITIL framework

Education

Bachelor’s degree or higher

Tools

Epic Caboodle

Tableau

Epic Bridges

Rhapsody

Workday integrations

Hyperdrive

Kuiper

Citrix

Job description

Come work at the best place to give and receive care! Job Description:

Who We Are:

SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.

About the Job:

The Director, Infrastructure Application Services provides strategic, operational, and leadership accountability for enterprise infrastructure‑aligned application platforms that enable clinical, operational, and analytical capabilities across the organization. This role leads teams responsible for enterprise reporting platforms, system integrations, and Epic technical infrastructure services, ensuring these platforms are reliable, secure, scalable, and aligned with organizational strategy, regulatory requirements, and operational performance goals. The portfolio includes enterprise reporting and analytics platforms (including Epic Caboodle, Clarity, and Tableau), integration and interoperability services (including Epic Bridges, Rhapsody, and Workday integrations), Epic technical infrastructure services (including Hyperdrive, Kuiper, Citrix, BCA, SPA, and Cogito‑related technical components), and infrastructure/backend support for imaging and radiology platforms, including PACS and related clinical imaging systems. The Director is accountable for ensuring these platforms operate cohesively, support mission‑critical clinical and business workflows, and evolve to meet changing clinical, regulatory, and digital transformation needs. In addition to role‑specific responsibilities, all Directors within the Information Technology organization are expected to lead with enterprise perspective, disciplined execution, and a strong service mindset. Directors are accountable for translating organizational and clinical strategy into sustainable outcomes through effective portfolio stewardship, leadership of leaders, and trusted partnership with clinical and business stakeholders. This role requires consistent demonstration of the organization’s mission, values, and standards of behavior; commitment to inclusive, high‑performing teams; and adherence to shared operating principles that balance reliability, agility, and continuous improvement in support of safe, high‑quality patient care.

What You’ll Do:

• Serve as the highest-level technical escalation point for domain architects, engineers, analysts, application teams, infrastructure teams, and business or operational stakeholders requiring advanced technical guidance.
• Provide expert-level technical analysis, recommendations, and design guidance for complex enterprise technology needs without direct people-management, staffing, budget ownership, or operational service ownership responsibilities
• Apply ITIL, architecture, engineering, security, and service management principles to guide technical decisions, reduce technical debt, and improve reliability, interoperability, and supportability
• Serve as the technical architecture authority across clinical systems, imaging and diagnostic systems, business applications, and core infrastructure including compute, storage, network, cloud, identity, and telecom
• Translate enterprise and clinical technology strategy into actionable architecture patterns and solution designs
• Support architecture governance processes, including design reviews, standards alignment, technical exception analysis, and solution validation
• Balance innovation and modernization with operational reliability, maintainability, cybersecurity, regulatory expectations, and enterprise architecture standards
• And more.

Who You Are:

Education Bachelor’s degree in Information Technology, Computer Science, Healthcare, Business, or related field, or equivalent substantial progressive work experience, certifications, and education,

Required Licensure/certification: Bachelor’s degree in Information Technology, Computer Science, Healthcare, Business, or related field, or equivalent substantial progressive work experience, certifications, and education,

Required Experience Minimum of ten (10) years of progressive technical experience in enterprise technology, healthcare IT, architecture, infrastructure, clinical systems, application platforms, integration, cybersecurity, cloud, or related advanced technical responsibilities,

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

Work Shift: Day, Occasional onsite presence

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve.

Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region. We start with committing to do the right thing, for each patient, always.