Citi Treasury & Trade Solutions (TTS) is a leading provider of payments, cash management, commercial cards and trade solutions to corporate clients around the world. With a global network spanning 96 countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated payments and commercial solutions.
The Solution Sales Sr Specialist is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
Responsibilities
- Leading complex third-party payment and digital asset deals end-to-end including RFP responses and client pitches
- Supporting digital marketplace and consumer-to-business solution initiatives, through our collections proposition centered around Spring by Citi and merchant acquiring, Banking-as-a-Service, as well as our leading global domestic and cross border payout capabilities.
- Positioning of innovative and immersive solutions across multiple industries such as Banking-as-a-Service and Open Banking
- Proactively sharing feedback and keeping current on all new developments within the market and the competitive environment, thus influencing Citi's development roadmap and new product agenda.
- Reviewing account plans to identify sales opportunities and support origination for Fintech and Digital Asset flows and use cases.
- Executing upon target list of Fintech and Digital Asset names, converting pipeline into actual sales revenue.
- Meeting all Sales Management goals tied to pipeline management (CRM), Deal Review and Implementation Project Kick-Offs.
- Working with our Implementations organization and Client Success Managers to ensure all deals closed are handed over from Sales efficiently, prioritizing a seamless client experience.
- Attending regular team and sales management meetings to report on performance and raise personal and team profile.
- Attending industry conferences representing the bank, meeting clients, gaining market insight. Seeking speaking roles where possible.
Qualifications
Knowledge/ Experience
- 7+ years work experience in the payments/cash management/merchant acquiring industry, ideally with a strong understanding of Fintech and Digital Asset participants within the payments, payment gateway technology, APIs, card acquiring, eWallets, marketplace platforms, and the surrounding ecosystems
- Experience in being a Sales Lead and driving sales activity – a consistent "top performer"
- Excellent interpersonal skills in driving thought leadership with senior clients and collaborating internally.
- Ability to operate to strict deadlines/timeframes
- Strong presentation skills, with ability to design innovative and tailored solutions working across financial and commercial buying centers
- Appreciation of payments risk dynamics and the value of compliance risk management
- Proven track record of operating independently and taking initiative with internal and external audiences. Openness to change.
Skills
- Strong client-facing communication skills and ability to translate technical jargon into clear business benefit
- Understanding of emerging buying behavior of third-party payments providers and emerging Digital Asset participants
- Extreme attention to detail and interest in operating in a multifaceted, fast-paced environment
- Strong Organization and time management skills