Solution Owner: End-to-End Software Delivery

Cardinal Health; United States; On-site; USD 123,000 - 176,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

HSA (Health Savings Account)

401k plan

MyFlexPay

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health seeks a Solution Owner to lead end-to-end delivery for Salesforce-based solutions within a regulated healthcare-adjacent context. You will own planning, governance, and run transitions, coordinating across engineering, QA, BA, PM, and product teams to ensure stable, measurable outcomes.

Responsibilities include creating executable delivery plans, managing budgets and capacity, and driving evidence-based readiness and governance to deliver value for Cardinal Health and its clients.

Qualifications

• 8-12 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Experience leading cross-functional delivery teams (Engineering, QA, BA, PM)
• Strong understanding of Salesforce-based solutions and enterprise application environments
• Demonstrated capability in estimation, planning, SDLC governance, and delivery execution
• Demonstrated ability to manage delivery plans, budgets, and capacity across multiple initiatives
• Experience operating in regulated environments (healthcare or adjacent industries preferred)
• Demonstrated use of structured delivery artifacts (e.g., WBS, LOE-based estimates, schedules, RAID logs, change control)

Responsibilities

• Own end-to-end outcomes for assigned solutions across intake, build, implementation, transition to run, and ongoing support
• Serve as the single accountable owner for solution delivery, stability, and outcomes, eliminating fragmented ownership across teams
• Translate product and business goals into executable delivery plans with clear scope, milestones, dependencies, and success criteria
• Ensure predictable delivery through disciplined planning, estimation, execution, and follow-through
• Establish and enforce solution-level decision rights, reducing day-to-day escalation by driving decisions with clear options, tradeoffs, and recommended paths
• Develop and manage delivery plans, schedules, and budgets for assigned solutions
• Translate LOE → schedule → cost to enable realistic forecasting and commitment management
• Maintain capacity plans across teams, aligning priorities to available skills and avoiding role overlap or single-threading
• Own solution-level resource management across Engineering, BA, QA, PM, and partner teams
• Understand and manage capital vs. expense treatment aligned to enterprise finance standards
• Protect Sonexus revenue by understanding financial impact, margin implications, and revenue risk tied to delivery decisions
• Define and operate a consistent, well-understood flow of work for the solution from intake through delivery, release, hypercare, and run
• Ensure adherence to enterprise SDLC gates, QA standards, and structured change control
• Maintain delivery hygiene through WBS, RAID logs, risk management, decision logs, and issue tracking
• Apply governance that is disciplined and right-sized, avoiding over-engineered processes used to compensate for weak delivery fundamentals
• Identify recurring delivery and operational breakdowns and drive targeted process improvements rooted in root-cause analysis
• Adjust planning, governance, and communication practices based on delivery phase and observed outcomes, reinforcing continuous improvement
• Be accountable for solution stability post-release
• Partner with support and run teams to triage, prioritize, and resolve issues effectively
• Own intake and prioritization of break/fix work, technical debt, and remediation initiatives
• Drive root-cause analysis to prevent recurring issues and reduce rework
• Lead and align Engineering, BA, QA, PM, Product, APS, and Business stakeholders
• Maintain clear ownership, accountability, and communication across teams
• Ensure consistent, aligned messaging across functions to reduce churn, rework, and conflicting direction
• Partner effectively with APS and Product leadership on roadmap impacts, client risks, and solution evolution
• Demonstrate strong executive presence in internal and client-facing interactions
• Prepare and lead meetings with clear pre-reads, agendas, risks, decisions, and recommended paths
• Communicate clearly in writing and verbally, maintaining appropriate internal vs. external voice
• Influence and negotiate without authority by presenting tradeoffs grounded in data and delivery realities
• Coach and develop BAs, PMs, Technical Leads, Engineers, and QAs to build sustainable delivery and leadership capability
• Hold teams accountable for outcomes while fostering a culture of ownership and follow-through

Skills

Salesforce-based solutions

Delivery leadership

Cross-functional collaboration

Estimation & planning

SDLC governance

Regulated environments experience

Education

Bachelor’s degree or equivalent

Tools

Salesforce platform

Job description

Cardinal Health seeks a Solution Owner to lead end-to-end delivery for Salesforce-based solutions within a regulated healthcare-adjacent context. You will own planning, governance, and run transitions, coordinating across engineering, QA, BA, PM, and product teams to ensure stable, measurable outcomes.

Responsibilities include creating executable delivery plans, managing budgets and capacity, and driving evidence-based readiness and governance to deliver value for Cardinal Health and its clients.