Solution Manager, Data Center & Cloud Solutions

Support Revolution; San Jose (CA); On-site; USD 110,000 - 125,000; Full time

Job summary

Supermicro is seeking a Sr. Solution Manager to join our server team in San Jose, CA. You will act as the field SME, aligning product capabilities with customer outcomes to drive revenue and retention.

Responsibilities include demonstrating solutions on-site and remotely, leading cross-functional design for data-center IT proposals, and training internal and external teams. Travel to meet customers will be required.

Qualifications

• Bachelor's degree with relevant hardware experience.
• 2+ years in system technology or related field.
• Strong communication and customer-facing skills.
• Ability to lead cross-functional teams and meet deadlines.
• Understanding of PC market trends and customer needs.

Responsibilities

• Demonstrate Supermicro rackmount solutions to customers on site or via remote sessions.
• Provide SME guidance in cloud and hybrid-cloud architectures to influence decisions.
• Deliver product trainings to internal teams, sales staff and customers.
• Provide 3rd level customer support when needed.
• Lead cross-functional teams to design data center IT solution proposals for RFIs and RFPs.
• Assist sales and help approve customer configurations.

Skills

Communication

Leadership

Customer engagement

Travel readiness

Education

Bachelor's Degree

Job description

Supermicro is seeking a Sr. Solution Manager to join our server team in San Jose, CA. You will act as the field SME, aligning product capabilities with customer outcomes to drive revenue and retention.

Responsibilities include demonstrating solutions on-site and remotely, leading cross-functional design for data-center IT proposals, and training internal and external teams. Travel to meet customers will be required.