Solution Manager

Super Micro Computer Spain, S.L.; San Jose (CA); On-site; USD 110,000 - 125,000; Full time

Job summary

Supermicro is seeking a qualified Solution Manager to join our server team. The Senior Solution Manager will work across departments to achieve company objectives by delivering leveraged, outcome-based successes with customers.

You will serve as the field expert on Supermicro products and their impact on revenue and customer retention. In this role you will demonstrate solutions on-site and via webinars, provide product trainings, and lead cross-functional teams through data center IT proposal

Qualifications

• Bachelor's Degree with relevant experience within computer hardware technology.
• Minimum 2+ years of system technology related experience preferred.
• Demonstrates strong communication skills & able to work with customers
• Ability to lead extended teams and meet deadlines
• Understanding of PC Market trends and Supermicro customer needs
• Ability to travel to meet customers

Responsibilities

• Demonstrate Supermicro Rackmount solutions and products to customers on site, through remote webinars and in special events
• Provide Subject Matter Expertise in cloud and hybrid-cloud computing; become a trusted advisor to decision makers
• Provide product trainings to internal teams, sales teams and customers
• Provide 3rd level customer support to both internal and external as needed
• Lead cross-functional teams to design data center IT solution proposals to influence and win enterprise customer decisions on RFI/RFP
• Assist sales and help to approve customer configurations

Skills

Strong communication

Leadership

Customer engagement

Travel readiness

Education

Bachelor's degree in computer hardware or related field

Job description

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary

We have an exciting position for a Solution Manager to join our server team. Sr. Solution Manager will be responsible for achieving company objectives by working closely with various teams within the organization. The Solution Manager will operate from a high level, broad-scale collaborative to create leveraged outcome based successes with vested customers. The Solution Manager will serve as the field subject matter expert on Supermicro products and how products can positively impact our organizations revenue and customer retention.

Essential Duties And Responsibilities

• Demonstrate Supermicro Rackmount solutions and products to customers on site, through remote webinars and in special events
• Provide Subject Matter Expertise in cloud and hybrid-cloud computing with state-of-the-art technologies; thereby becoming a trusted advisor to influential decision makers
• Provide product trainings to internal teams, sales teams and customers
• Provide 3rd level customer support to both internal and external as needed
• Lead cross-functional teams to design data center IT solution proposals to influence and win enterprise customer decision on RFI, and RFP
• Assist sales and help to approve customer configurations

Qualifications

• Bachelor's Degree with relevant experience within computer hardware technology is preferred
• Minimum 2+ years of system technology related experience preferred
• Demonstrates strong communication skills & able to work with customers
• Ability to lead extended teams and meet deadlines
• Understanding of PC Market trends and Supermicro customer needs
• Ability to travel to meet customers

Salary Range

$110,000 - $125,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.