Solution Key Account Manager - Hospitality & Residential

Crawford Thomas Recruiting; San Francisco (CA); On-site; USD 85,000 - 105,000; Full time

Job summary

Crawford Thomas Recruiting is assisting a global leader in wellness and fitness solutions to hire a Solution Key Account Manager. The role blends new business development with strategic account management, targeting premium fitness equipment and wellness services for hospitality and multifamily residential clients.

You will build relationships with decision-makers at golf clubs, luxury hotels, and wellness-focused real estate groups, managing a broad portfolio and driving long-term growth.

Qualifications

• 3+ years of B2B sales or account management experience.
• Experience managing complex sales cycles and solution-based selling.
• Proficiency with CRM systems; Salesforce experience is a plus.
• Strong consulting, negotiation, presentation, and relationship-building skills.
• Strong communication, listening, and interpersonal skills.

Responsibilities

• Achieve local sales, profitability, and cash flow targets.
• Identify, develop, and close new business opportunities within the assigned market.
• Generate leads, qualify and profile prospective customers, and maintain accurate CRM activity.
• Build and maintain long-term relationships with key decision-makers and clients.
• Manage complex sales opportunities and deliver consultative, solution-based presentations.
• Increase customer satisfaction and identify opportunities to expand existing accounts.
• Gather and communicate market feedback to support business development and sales strategies.
• Conduct regular in-person client and prospect visits aligned with sales objectives.
• Manage the sales process from prospecting through close while maintaining a strong pipeline.

Skills

B2B sales

CRM proficiency

Negotiation

Presentation

Relationship building

Communication

Education

Bachelor's degree in Business Administration Sales or related field

Tools

Salesforce

Job description

Solution Key Account Manager – Fitness Equipment Solutions

Hospitality & Residential Sector

Compensation & Benefits

• $85,000–$105,000 base salary
• $170,000–$200,000+ total compensation potential including commissions
• Opportunity to work with a global leader in wellness and fitness solutions
• Collaborative, innovative, and mission-driven culture

Job Summary

A global leader in wellness and fitness solutions is seeking a Solution Key Account Manager to join its sales team.

This role combines new business development and strategic account management, with a focus on selling premium fitness equipment and wellness solutions to clients within the hospitality and multifamily residential sectors.

You’ll build relationships with decision-makers at golf and country clubs, luxury hotels, high-end residential developments, and wellness-focused real estate groups, while managing a broad portfolio of products and services and driving long-term account growth.

Job Responsibilities

• Achieve local sales, profitability, and cash flow targets.
• Identify, develop, and close new business opportunities within the assigned market.
• Generate leads, qualify and profile prospective customers, and maintain accurate CRM activity.
• Build and maintain long-term relationships with key decision-makers and clients.
• Manage complex sales opportunities and deliver consultative, solution-based presentations.
• Increase customer satisfaction and identify opportunities to expand existing accounts.
• Gather and communicate market feedback to support business development and sales strategies.
• Conduct regular in-person client and prospect visits aligned with sales objectives.
• Manage the sales process from prospecting through close while maintaining a strong pipeline.

Qualifications

• 3+ years of B2B sales or account management experience.
• Bachelor's degree in Business Administration, Sales, or a related field preferred.
• Experience managing complex sales cycles and solution-based selling.
• Strong consulting, negotiation, presentation, and relationship-building skills.
• Proficiency with CRM systems; Salesforce experience is a plus.
• Strong communication, listening, and interpersonal skills.
• Results-driven with the ability to independently manage multiple accounts and sales opportunities.
• Experience selling premium, high-value, or capital equipment is a plus.
• Experience in the fitness, wellness, hospitality, multifamily, commercial real estate, or related industries is preferred.

Why Join Us

Join a global leader in wellness and fitness solutions and work alongside passionate professionals who are focused on innovation and creating exceptional wellness experiences.

You’ll have the opportunity to sell premium solutions, develop relationships with high-profile clients across the hospitality and residential sectors, and contribute to a mission-driven organization shaping the future of wellness.