Solution Engineer (Billing Specialist)

Litify; United States; Remote; USD 105,000 - 130,000; Full time

Job summary

Litify is seeking a Solution Engineer, Billing Specialist to support sales in client-facing meetings and configurations of Litify’s time, billing, and accounting solution. You will lead custom demonstrations tied to Accounting Seed and align demonstrations with client needs, including the full bill cycle and trust accounting.

A background in law firm billing operations is required. You will report to the Director of Solution Engineering and travel domestically about once per month, including

Qualifications

• 3–5 years of law firm billing/finance operations experience.
• Hands-on experience running a full bill cycle (time entry to collections).
• Knowledge of billing structures (hourly, flat fee, contingency, retainers) and trust/IOLTA accounting.
• Familiarity with legal billing concepts (rates, write-downs, realized revenue, LEDES/e-billing).
• Excellent written and verbal communication; able to work in cross-functional teams.

Responsibilities

• Support sales in presenting Litify’s time, billing, and accounting value.
• Conduct discovery sessions to map client billing workflows and needs.
• Build and demonstrate Litify’s billing solution powered by Accounting Seed.
• Own and maintain the standard billing demo for the sales team.
• Guide customers through the full bill cycle from time entry to collections.

Skills

Law firm billing experience

Billing operations

Sales engineering familiarity

Accounting software knowledge

LEDES/e-billing knowledge

Communication skills

Tools

Salesforce

Accounting Seed

Aderant/Elite

Job description

About UsAt Litify, we're powering a new era for the legal industry. Since its founding in 2016, Litify has helped law firms and corporate legal departments turn operations into impact through its leading AI-native Platform of Action.

Over 55K legal professionals and 450+ enterprise clients across plaintiff, insurance defense, immigration, and the Fortune 500 trust Litify to combine cloud-based technology, configurable AI-native workflows, agentic AI, and powerful business analytics into one open ecosystem that moves legal teams from systems of record to systems of action.

Backed by Bessemer Venture Partners and recognized as an Inc. 5000 and Deloitte Technology Fast 500 fastest-growing private company, Litify is at the center of legal innovation. Headquartered in New York, we're building the last legal platform our customers will ever need.

About the Role

Litify is built on the best-in-class Salesforce Platform and we’re seeking to bring a Solution Engineer, Billing Specialist on board to be an integral part of our Go-To-Market team. This individual will be primarily supporting sales efforts in client-facing meetings, calls, and projects, and will develop and lead custom demonstrations of Litify’s time, billing, and accounting solution.

What is a Solution Engineer?

The Solution Engineer, Billing Specialist is responsible for presenting Litify’s time, billing, and accounting offering in a value-driven way to prospects and customers, with the end goal of instilling confidence in the technology and removing objections in the pre-sales effort. To accomplish this, the Solution Engineer must bring firsthand knowledge of firm billing operations and a strong desire to leverage their technical and sales skills, including the ability to solicit business requirements, develop a sales strategy, and configure and effectively demonstrate solutions that address these requirements and provide business value.

Litify is hiring for a candidate with 3–5 years of experience in a law firm billing department to join the Law Firm team within its Solution Engineering organization, reporting to the Director of Solution Engineering.

You Will Be:

• Supporting the sales team in their ability to position Litify’s value proposition for time, billing, and accounting
• Conducting discovery sessions with potential Litify clients to understand their billing workflows, fee arrangements, and firm financial operations
• Building and demonstrating Litify’s time, billing, and accounting solution, powered by Accounting Seed, in a way that aligns with the customer’s needs
• Owning the time, billing, and accounting demo: building and maintaining the standard demo, setting the bar for how the solution is presented across the sales team, and keeping it current as the product evolves
• Walking prospects through the full bill cycle, including time entry, pre‑bill review, invoicing, payments, collections, and trust accounting
• Serving as the team’s subject matter expert on law firm billing and enabling fellow Solution Engineers on how to position Accounting Seed
• Partnering closely with the Product team to share market and customer feedback, co‑develop new billing capabilities, and influence the product roadmap
• Configuring Litify and Accounting Seed for custom demonstrations and enhancing standard demos for use by internal team members
• Answering the billing and accounting sections of RFPs effectively
• Ability to travel domestically approximately once per month, including to industry events

Minimum Qualifications:

• Law Firm Billing and Financial Operations Experience
• 3–5 years of experience working in a billing department, finance team, or firm operations role at a law firm that bills time
• Hands‑on experience running a bill cycle, from time entry and pre‑bill review through invoicing, payment, and collections
• Working knowledge of billing arrangements such as hourly, flat fee, contingency, and retainers, as well as trust/IOLTA accounting
• OR a Solution Engineer/Sales Engineer at another with Law Firm Billing Product experience
• Familiarity with common legal billing concepts such as rates, write‑downs, realization, LEDES/e‑billing, and client billing guidelines
• Solid oral, written, presentation, and interpersonal communication skills
• Ability to work as part of a team to solve business and technical problems in varied environments

Preferred Qualifications:

• Experience with legal billing or practice management systems such as Aderant, Elite, or similar platforms
• Previous experience as a solution/sales engineer, implementation consultant, or customer-facing role at a legal technology or financial software company
• Nice to have: Salesforce Platform Experience
• Experience using, administering, or implementing Salesforce, Accounting Seed, or another Salesforce-native accounting application

Disclosure

The estimated base salary pay range for this role is $105,000-$130,000. You will also be offered a bonus and benefits.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Litify’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.