Salesforce Consultant: Success Accelerator Program

Litify; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Litify is seeking a Salesforce Consultant (Litify Success Accelerator Program) to join our Customer Success team. You will work with a small group of customers, making declarative changes in their Salesforce org, solving process requirements, and collaborating with success managers and support engineers to deliver value.

The role requires 3+ years on Salesforce, Flow expertise, and strong communication skills.

Qualifications

• 3+ years of experience with the Salesforce platform (IT leader, Admin or Consultant).
• 1+ years experience with Salesforce Automations – strong Flow knowledge, including record-triggered flows, collections, loops, and 3rd party Lightning components.
• Strong Salesforce admin/configuration knowledge; Advanced Admin Certification preferred.
• Hands-on experience troubleshooting Salesforce platform end-to-end (Application, Database, Network & Integration).
• Experience setting up users, profiles, roles, and Configuring reports/dashboards in Salesforce.
• Experience migrating data from CSV/SQL to Salesforce using Apex Data Loader.
• Experience with accounting platforms (FinancialForce, Accounting Seed) and/or knowledge of legal accounting is a plus.
• Experience researching, installing and configuring Salesforce applications.
• Excellent written and verbal communication skills; able to work with customers.

Responsibilities

• Work directly with customers to make declarative changes in their Salesforce org, following QA and launch procedures.
• Partner with customers to solution ideas that increase users’ efficiency and improve business processes.
• Coordinate with Support Engineers to troubleshoot config issues.
• Collaborate with Customer Success Managers to define future state for client orgs.
• Complete standard Salesforce admin tasks: users, profiles, roles, reports, dashboards.
• Build time-saving automations using Flows.
• Provide expertise on best practices and compare alternative solutions.
• Provide timely communications and resolve requests within SLAs.

Skills

Salesforce Admin

Salesforce Flow

Troubleshooting

Communication

Multi-tasking

Education

Salesforce Advanced Administrator Certification

Tools

Apex Data Loader

Salesforce AppExchange

Job description

Litify is seeking a Salesforce Consultant (Litify Success Accelerator Program) to join our Customer Success team. You will work with a small group of customers, making declarative changes in their Salesforce org, solving process requirements, and collaborating with success managers and support engineers to deliver value.

The role requires 3+ years on Salesforce, Flow expertise, and strong communication skills.