Solution Engineer

Career Soft Solutions Inc; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Career Soft Solutions Inc. seeks a motivated Technical Solutions Engineer to oversee implementation, optimization, and ongoing support of healthcare IT solutions.

You will collaborate with stakeholders, analyze data, and tailor solutions to client needs while ensuring successful deployment and adoption of technologies. You will work with healthcare data standards, HL7, FHIR, and HIPAA, translating requirements into scalable technical designs and providing user training and ongoing support.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field; Master’s preferred.
• 3–5 years of experience implementing and supporting healthcare IT solutions.
• Proficiency in Unix, SQL, Python for data analysis and system support.
• Familiarity with healthcare data standards and regulations such as HL7, FHIR, and HIPAA.
• Strong analytical and problem-solving skills to translate business needs into effective technical solutions.
• Excellent communication skills, both written and verbal, with the ability to engage with clients and cross-functional teams.

Responsibilities

• Collaborate with stakeholders to gather, analyze, and translate business requirements into scalable technical solutions related to healthcare data analytics.
• Analyze healthcare data sets to identify trends, patterns, and anomalies informing design and performance improvements.
• Lead and support the implementation of healthcare IT solutions, ensuring successful deployment and integration.
• Partner with clients to assess needs, define requirements, and customize solutions aligned with their goals and workflows.
• Deliver knowledge transfer and training sessions to end-users for effective adoption of technology solutions.
• Provide ongoing technical support and troubleshoot client issues in a timely manner.
• Act as primary point of contact for client inquiries and escalations, coordinating with internal teams to drive resolution.
• Monitor system performance and identify opportunities to optimize value delivery.

Skills

Healthcare IT

Data analysis

Requirements gathering

Training delivery

Analytical thinking

Client communication

Education

Bachelor’s degree in Computer Science / Information Systems / Mathematics / Statistics or related

Master’s degree preferred

Tools

Unix

SQL

Python

Job description

We are seeking a highly motivated and detail-oriented Technical Solutions Engineer to join our dynamic team. The successful candidate will be responsible for overseeing the implementation, optimization, and ongoing support of our healthcare IT solutions for clients. This role requires a strong blend of technical expertise, analytical thinking, and knowledge of healthcare industry practices.

Responsibilities:

• Collaborate with stakeholders to gather, analyze, and translate business requirements into scalable technical solutions, particularly related to healthcare data analytics.
• Analyze healthcare data sets to identify trends, patterns, and anomalies that inform solution design and performance improvements.
• Lead and support the implementation of healthcare IT solutions, ensuring successful deployment and integration.
• Partner with clients to assess needs, define requirements, and customize solutions aligned with their goals and operational workflows.
• Deliver knowledge transfer and training sessions to end-users, ensuring effective adoption and utilization of technology solutions.
• Provide ongoing technical support and troubleshooting, resolving client issues in a timely and efficient manner.
• Act as the primary point of contact for client inquiries, escalations, and feedback, coordinating with internal teams to drive resolution and continuous improvement.
• Monitor system performance and proactively identify opportunities for optimization to enhance client satisfaction and maximize value delivery.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field (Master’s preferred).
• 3-5 yrs experience implementing and supporting healthcare IT solutions.
• Proficiency in Unix, SQL, Python, or similar programming languages for data analysis and system support.
• Familiarity with healthcare data standards and regulations such as HL7, FHIR, and HIPAA.
• Strong analytical and problem-solving skills, with the ability to translate business needs into effective technical solutions.
• Solid understanding of healthcare industry workflows, standards, and regulatory requirements.
• Excellent communication skills, both written and verbal, with the ability to engage effectively with clients and cross-functional teams.
• Detail-oriented with strong organizational and analytical capabilities.