Solution Engineer

AvePoint; Jersey City (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) with match

Tuition reimbursement program

Job summary

AvePoint is looking for a Solution Engineer to partner with our sales team and lead technical presentations of our solutions. This role involves educating customers on software benefits and conducting tailored presentations to facilitate sales closures. The ideal candidate has 3–7+ years of experience in a pre-sales capacity and is proficient in customer engagement.

The role offers a salary range of $90,000 - $130,000, along with comprehensive benefits and opportunities for continuing education.

Qualifications

• 3–7+ years of experience in a customer-facing pre-sales role.
• Proficiency in presenting technical and business material to diverse groups.
• Ability to engage with IT stakeholders.

Responsibilities

• Present and demonstrate AvePoint’s solutions.
• Facilitate solution discovery and technical deep dive sessions.
• Collaborate with product management regarding product development.

Skills

Customer-facing pre-sales experience

Technical presentations

Data Security Posture Management (DSPM)

Strategic thinking

Microsoft 365 Certified

Azure Fundamentals Certified

Education

Bachelor’s Degree in Computer Science, Engineering, Mathematics, or related field

Job description

As the Solution Engineer, you will partner with our sales executives as the key technical lead throughout the sales lifecycle of our business. Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre‑sales support to our prospective and returning customers.

You’re tasked with serving as a key technical resource through the sales cycle. That meansyou’llneed to become an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, anddemonstrate value solving their Microsoft and multicloud concerns.

This role is for someone who wants to utilize their technical expertise and customer facing skills in the dynamic tech industry. An understanding of Data Security Posture Management (DSPM) and how clients may be tackling these problems is key. This position is your opportunity to succeed as a pre‑sales professional, allowing you to work with state of the art software offerings. We’ll provide continuous training and mentorship to help you on your way to success as a sales engineer.

Responsibilities

• Present and demonstrate AvePoint’s solutions to both business and technical users.
• Successfully facilitate solution discovery, solution overview, and technical deep dive sessions with customers.
• Build environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives.
• Participate in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line provides solutions to the customer's business objections.
• Collaborate regularly with product management as a field representative regarding product development and improvements, effectively conveying customer requirements.
• Establish relationships with key customer business and technical advocates that have the power to drive long‑term AvePoint solution adoption within their company.
• Develop the customer's buying vision for how AvePoint can help them reduce costs and increase business agility.
• Support AvePoint Marketing teams by developing and delivering product demonstrations, workshops, blog posts, and/or white papers.

About you

• Proven success in a customer‑facing pre‑sales role proposing software solutions at all levels of a customer organization.
• 3–7+ years of experience in a pre‑sales, solution engineering, or technical sales role supporting enterprise SaaS or software solutions.
• Proficient in having conversations with IT stakeholders and addressing common concerns around interoperability and differentiation from common enterprise systems.
• Ability to engage in strategic thinking to facilitate deal closure, leveraging a blend of technical expertise and a sales‑oriented mindset.
• Very comfortable presenter of technical and business material to both small and large groups at varying levels.
• Ability to rapidly comprehend, assimilate, and organize novel and intricate information (such as business and technical requisites), while also cultivating a deep comprehension of client industries and associated application scenarios.
• Energetic, optimistic, and team‑oriented approach to work, coupled with a strong sense of accountability and a passion for wholeheartedly embracing responsibilities.
• Travel is expected to support clients assigned.
• Bachelor’s Degree in Computer Science, Engineering, Mathematics, related field, or equivalent experience.
• Have completed or currently pursuing certifications such as is a nice to have. If not, we will support you in obtaining these with our tuition reimbursement program.
• Microsoft 365 Certified: Fundamentals - Certifications | Microsoft Learn OR Microsoft Certified: Azure Fundamentals - Certifications | Microsoft Learn.

The Salary Range for this role is $90,000 - $130,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions—apply even if your expectations fall outside the range.

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