Channel Solution Engineer

AvePoint; Illinois; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

Unlimited PTO

Potential bonuses and equity

Job summary

A leading technology company is seeking a pre-sales professional to work with partners and customers, delivering technical presentations and supporting the sales lifecycle. You'll need a BA/BS degree in a relevant field or equivalent experience, and strong communication skills. This position offers a salary range of $90,000 to $130,000, comprehensive benefits, and opportunities for growth.

Qualifications

• 5 years of relevant work experience in a technical role may substitute for degree.
• Confident presenting technical solutions to customers.
• Ability to communicate effectively with clients.

Responsibilities

• Collaborate with partner account managers during the sales lifecycle.
• Deliver technical presentations and provide pre-sales support.
• Establish and maintain relationships with key customer advocates.
• Participate in proposal writing in response to RFIs/RFPs.

Skills

Presentation skills

Technical knowledge

Business analysis

Customer relationship management

Troubleshooting skills

Education

BA/BS Degree (Computer, Technology, and Engineering)

Tools

Microsoft SQL Server

Windows Server

Microsoft 365

Azure

Job description

About AvePoint

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value‑added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces.

About the role

Are you looking for a role where you can leverage your technical expertise and customer‑facing skills in the dynamic tech industry? This position offers you the chance to excel as a pre‑sales professional, working with cutting‑edge software solutions. We provide continuous training and mentorship to support your journey to success as a sales engineer.

What will you be doing?

• Collaborate with partner account managers throughout the sales lifecycle of our Elements/Channel business.
• Help close new deals by delivering technical presentations of AvePoint solutions and providing pre‑sales support to both prospective and returning partners and customers.
• Present and demonstrate product offerings relevant to partners and customers’ objectives remotely and on‑site.
• Facilitate Solution Discovery, Solution Overview, and Technical Deep Dive sessions with partners and customers.
• Communicate with prospective partners/customers, assisting and guiding them through their evaluation and selection process.
• Build environments tailored to partners and customers’ requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities.
• Participate in writing proposals in response to RFIs/RFPs that showcase how the AvePoint product line satisfies customer requirements with attractive ROI.
• Collaborate with partners to develop joint go‑to‑market strategies and initiatives that drive business growth.
• Assist partners in pre‑sales activities, including solution and technical demonstrations or enablement.
• Share information with the sales and technical teams about our products and the market.
• Help the sales team identify and understand partners’ and customers’ business objectives and organizations to best align AvePoint technology.
• Establish relationships with key customer/partner business and technical advocates that can drive long‑term AvePoint solution adoption within their company.
• Develop partners and customers’ buying vision for how AvePoint can help them reduce costs and increase business agility.
• Support AvePoint Partner and Marketing teams with online and in‑person events, including workshops, tradeshows, and webinars.
• Own technical sales opportunities and partner recruitment closure.

Qualifications

• BA/BS Degree (Computer, Technology, and Engineering majors preferred) OR 5 years of relevant work experience.
• Confident and enthusiastic presentation skills.
• Quick and self‑motivated learner.
• Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs.
• Readiness to think strategically to help close deals using technical knowledge coupled with a sales mentality.
• Understanding of the channel business, including how ISVs work with partners such as Managed Service Providers, Value Added Resellers, Distributors, and/or Systems Integrators.
• Ability to maintain excellent relationships with customers and colleagues.
• Ability to work individually and within a highly collaborative team.
• Willingness to learn and adapt in a dynamic and fast‑changing environment.
• Authoritative business analysis capabilities.
• Advanced troubleshooting skills.

Technical Qualities

• Experience in IT professional-related topics such as server and software installation, configuration, and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies.
• Understanding of Microsoft SharePoint architecture, components, and configuration, including differences between SharePoint versions and hybrid architecture.
• Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies.
• Working knowledge of Microsoft SQL Server, IIS, and Active Directory.
• Broader knowledge of server and cloud offerings in the tech industry (Office 365, Azure, AWS, Google Cloud) is strongly preferred.

The Salary Range for this role is $90,000 – $130,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and, depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions—apply even if your expectations fall outside the range.

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