Solution Consultant (Ready - HR & Benefits)

Ascend, Inc.; United States; Remote; USD 80,000 - 200,000; Full time

Job summary

A leading company is seeking a Solution Consultant to join their Ready Launch Services Team remotely. The role involves guiding clients through the implementation of UKG Ready, managing multiple projects, and providing HR & Benefits consulting. Ideal candidates will have UKG Ready certification and experience in consulting. The company offers a supportive environment with opportunities for growth and a competitive compensation package.

Benefits

Achievable monthly bonus plans

401(k) retirement plan with employer match

Company-provided laptop and mobile phone

Qualifications

• 1 to 2 years of UKG Ready activation/launch or implementation experience.
• Experience in professional services or consulting organization.

Responsibilities

• Provides UKG Ready HR & Benefits implementation services to clients.
• Manages multiple implementations and transition go-live projects.

Skills

Problem Solving

Organizational Skills

Collaboration

Education

UKG Ready Core HR certification

Tools

Microsoft Office 365

Job description

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We are searching for an experienced Solution Consultant (Ready – HR & Benefits) to join our Ready Launch Services Team remotely. As a Solution Consultant, you will guide client(s) of varying size and complexity through the launch of UKG Ready and assist with the transition to post-go-live services.

Essential Functions & Responsibilities

• Provides UKG Ready HR & Benefits implementation services to clients
• Works closely with project managers and client project teams to understand details of project objectives to create system design and/or recommendations
• Work with Project Manager to analyze client business needs to determine optimal UKG Ready configuration
• Consults with clients to design, build, test, and deploy UKG Ready functional components
• Builds and delivers the documentation necessary to effectively communicate configuration requirements and recommendations to customers
• Manages multiple implementations and transition go-live projects for various clients simultaneously
• Sets priorities, develops work schedule, monitors progress towards goals, and tracks daily activities
• Effectively assists with the transition of client to ongoing vendor support
• Conducts consulting sessions (on the phone and in-person) while teaching or demonstrating new skills and/or tasks to client audiences
• Attends internal and requested external client project meetings to provide accurate status and progress of activities and deliverables
• Achieves and maintains thorough knowledge of UKG Ready and other product modules with required certifications
• Provides guidance and mentoring to other consultants in areas of UKG Ready expertise
• Achieves company utilization targets
• Other duties as directed by Leadership

Required Experience

• UKG Ready Core HR certification
• Minimum of 1 to 2 years of UKG Ready activation/launch or implementation experience
• Previous experience in professional services or consulting organization
• Ability to handle multiple tasks under tight deadlines
• Successfully manage conflicting project priorities
• Flexible, dependable, and capable of operating at a high rate of delivery with minimal direction
• A demonstrated commitment to high professional ethical standards
• Strong work ethic, and sense of pride in work efforts and deliverables
• Strong organizational and problem-solving skills
• Ability to collaborate and work as part of a team
• Act as a trusted advisor to the customer

Preferred Experience

• 3+ years' experience as a team or project lead
• Proficient with the use of standard technology including Microsoft Office 365 (Word, Excel, PowerPoint, Outlook), project management tools, video conferencing, and other online meeting software
• Experience with UKG Ready as system administrator
• Other UKG Ready certifications
• HR or payroll practitioner with industry or professional certification
• Business analyst and/or project management professional experience highly desired

Desired Strengths/Characteristics

• High-level of emotional intelligence and resiliency
• Self-motivated and action oriented
• Flexible, dependable, and capable of operating at a high rate of delivery with minimal direction
• Able to negotiate conflicts into win-win situations with strong oral and written communication skills
• Strong analytic and troubleshooting abilities
• Comfortable speaking with any client of varying organizational levels
• Ability to manage multiple projects of varying complexity concurrently
• Strong time management skills with ability to excel in remote environment
• Demonstrate high degree of patience in working with others and ability to make decisions in high stress/high risk situations

Work and Travel Requirements

• Able to work remotely from a home office
• Legal residence and ability to work in the United States OR legal residence and ability to work in Canada
• Ability and willingness to travel approximately 10% of the time

About Us

Ascend, Inc. is one of the largest exclusive, premier UKG partners in North America. With over 120 certified consultants and a portfolio of more than 300 active projects, we are the trusted experts for end-to-end UKG implementation services. Ascend delivers a comprehensive suite of solutions across the UKG Pro Suite and UKG Ready platforms, supporting clients through every phase of their human capital management (HCM) journey.

We pride ourselves on delivering high-touch, premium services—and we know that our continued success starts with our people.

Why Join Ascend?

We offer an engaging and rewarding work environment where your career can thrive. Our team members enjoy:

• Achievable monthly bonus plans and sales commission opportunities
• 401(k) retirement plan with employer match
• Company-provided laptop, mobile phone, and equipment

Recognized Excellence

Ascend has been honored with numerous accolades, including:

• UKG Partner of the Year – 2024
• Inc. 5000 (#1545) – 2024
• Top Places to Work – Denver, 2024
• UKG Influencer of the Year – 2021 & 2022
• Rookie of the Year – 2017

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Human Resources Services

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