Solution Consultant

fresnelsoftware; Denver (CO); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Commission eligible

401(k) with employer match

Job summary

FresnelSoftware is seeking a Solution Engineer to support Sales and Marketing in expanding our reach. You will learn and demonstrate our product capabilities, design solutions, and guide customers through evaluations to achieve product-fit consensus.

The role involves collaboration with cross-functional teams, creating solution scopes, and contributing to market feedback. Occasional travel is required to cover territory and events.

Qualifications

• 3+ years' experience in pre-sales/sales engineering within enterprise software.
• Ability to explain complex technology to customers with varying technical backgrounds.
• Strong written and verbal communication, customer service, and relationship-building skills.
• Experience with RFI/RFP processes and solution scoping.
• Willingness to travel to cover territory and events.

Responsibilities

• Understand customer requirements and deliver customized product demonstrations.
• Design and document technical solutions for qualified opportunities.
• Support existing customers to ensure references and good standing.
• Provide feedback to product teams on trends and gaps.
• Collaborate with sales, marketing, engineering, and product teams.
• Create initial scoping and statements of work for CS team.
• Participate in RFI/RFP responses.
• Assist lead generation through campaigns and trade shows.
• Develop expertise in feature functionality across offerings.
• Travel to cover territory and events.
• Update CRM with accurate sales activity reporting.
• Share competitive trends with marketing teams.

Skills

Pre-sales experience

Enterprise software

Solution design

Customer communication

Sales alignment

Tools

Hubspot CRM

Job description

About this position

The Solution Engineer will support the Sales and Marketing Teams in growing sales in assigned regions or other target markets by helping companies across varying industries understand and evaluate the technical capabilities of our products, leading evaluation cycles to gain product fit consensus.

Responsibilities

• Understand and interpret prospective customer requirements, delivering customized product demonstrations and solution design for qualified sales opportunities and initial leads
• Nurture and support existing customers as required to ensure accounts are referenceable and in good standing
• Design, validate and document technical solutions to share with prospective customers
• Provide regular feedback to Product Teams on industry trends and product gaps to influence roadmap
• Collaborate with sales, marketing, engineering, and product management teams to meet our prospects' business challenges and align with our internal business objectives
• Provide initial solution scoping and statement of work generation for presentation to Custom Success Team
• Participate in RFI/RFP process and respond to technical assessments
• Support lead generation activities including marketing campaigns, trade shows and other company efforts
• Develop and maintain expertise in feature functionality and practical application of all our product offerings
• Travel to cover the assigned territory, trade shows, prospect facing meetings and relevant partnership engagements as required
• Update Hubspot (or other sales tracking systems and reports) to ensure accurate, complete, and up to date sales activity reporting is always available.
• Provide regular feedback regarding competitive trends in the market to appropriate marketing teams

Job Requirements

• 3+ years' professional experience working in a pre-sales, sales engineering, correlated consulting role within enterprise software
• Experience fully understanding technology platform capabilities
• Experience representing technical concepts to an audience of varying technical understanding
• Excellent verbal, written communication, customer service, and interpersonal skills
• Ability to build relationships with potential customers, understand their environment, and introduce new concepts to solve problems
• Ability to balance multiple competing priorities in a fluid, fast-paced environment
• Strong problem solving and roll up your sleeves demeanor
• Telecom construction and project management industry experience preferred
  

Benefits: Medical, dental, and vision insurance with employer-paid premium contributions (employees share the cost of coverage)

Commissions: This position is commission eligible

401(k): Includes employer match