Solar Tech Support & Field Service Specialist

Renewyx; Phoenix (AZ); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A solar energy technology company based in Phoenix is seeking a Customer Support Technician to provide exceptional service and product support. The role involves troubleshooting electronic systems, assisting field service engineers, and developing training materials. Ideal candidates will have an Associate's degree in Electronics Technology and relevant experience in technical support. The position requires good communication skills and offers opportunities for travel within the Greater Phoenix area.

Qualifications

• 1–3 years of industrial or technical support experience.
• Strong background in troubleshooting and testing electronic or control systems.
• Professional references required.
• Ability to travel up to 10% of the time.

Responsibilities

• Provide technical support for field service engineers and customers.
• Assist in validating tracker control systems during testing.
• Develop training materials for internal operations and field teams.
• Collaborate with customers for ongoing maintenance.
• Support field deployment efforts.

Skills

Troubleshooting electronic systems

Technical support experience

Excellent communication skills

Teamwork abilities

Education

Associate's degree in Electronics Technology

Job description

A solar energy technology company based in Phoenix is seeking a Customer Support Technician to provide exceptional service and product support. The role involves troubleshooting electronic systems, assisting field service engineers, and developing training materials. Ideal candidates will have an Associate's degree in Electronics Technology and relevant experience in technical support. The position requires good communication skills and offers opportunities for travel within the Greater Phoenix area.