Solar Inside Sales Representative

Sonepar USA, Inc.; Upper Marlboro (MD); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Shareholder opportunity

Disability insurance

Life insurance for spouse and dependes

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Capital Electric, part of the Sonepar family, is seeking a Solar Inside Sales Representative to support solar customers with quotes, orders and deliveries, while coordinating with outside sales, credit, purchasing, operations and logistics to ensure on-time project completion.

Applicants typically have a 2-year degree or 6 months to 2 years of related experience, plus strong communication, CRM and multi-tasking skills to drive sales and customer satisfaction.

Qualifications

• Strong communication and customer service skills.
• Ability to manage multiple projects, deadlines, and priorities.
• Experience using CRM systems, customer portals, and digital sales tools.
• Strong attention to detail and problem-solving skills.
• Ability to work effectively with customers and cross-functional teams.
• Comfortable handling challenging customer situations with professionalism and urgency.
• Basic math and analytical skills for pricing, margins, commissions, and sales reporting.
• Self-motivated, organized, and driven to achieve sales and growth objectives.

Responsibilities

• Respond to customer inquiries with product recommendations and pricing.
• Prepare, manage, and follow up on customer quotes to help close sales opportunities.
• Process customer orders and coordinate deliveries to meet project schedules.
• Work with outside sales teams to support key accounts and ensure customer satisfaction.
• Support large and high-volume solar customers by managing frequent deliveries and order changes.
• Use customer portals and digital tools to track quotes, orders, and project progress.
• Source non-stock and special-order materials when needed.
• Maintain accurate customer, quote, and order records.
• Provide sales reports, quote analysis, and account updates to management.
• Partner with purchasing to maintain local branch inventory levels that support customer demand.
• Coordinate with shipping and logistics to manage deliveries and resolve issues.
• Work with credit to expedite order releases when needed.
• Support solar financing and direct-pay programs to ensure projects are funded and processed correctly.
• Monitor project timelines and address potential delays.

Skills

Communication

Customer service

Project management

CRM systems

Attention to detail

Cross-functional teamwork

Pricing analytics

Self-motivated

Education

Two-year certificate/degree

Six months to two years related experience

Equivalent education/experience

Tools

CRM software

Customer portals

Digital sales tools

Job description

There's a Place for You at Capital

A career at Capital Electric is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. WithinCapital Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What You’ll Do:

The Solar Inside Sales Representative is responsible for supporting solar customers by managing quotes, orders, deliveries, and overall account service. This role works closely with customers, outside sales, credit, purchasing, operations, and logistics teams to ensure projects are completed on time and customers have an exceptional experience. Success is measured by customer satisfaction, sales growth, profitability, and market share within the solar segment.

Key Responsibilities:

Sales & Account Support:

• Respond to customer inquiries and provide product recommendations, pricing, and solutions.
• Prepare, manage, and follow up on customer quotes to help close sales opportunities.
• Process customer orders and coordinate deliveries to meet project schedules.
• Work with outside sales teams to support key accounts and ensure customer satisfaction.
• Support large and high-volume solar customers by managing frequent deliveries and order changes.
• Use customer portals and digital tools to track quotes, orders, and project progress.
• Source non-stock and special-order materials when needed.
• Maintain accurate customer, quote, and order records.
• Provide sales reports, quote analysis, and account updates to management.

Operations & Project Coordination:

• Partner with purchasing to maintain local branch inventory levels that support customer demand.
• Coordinate with shipping and logistics teams to manage deliveries and resolve issues.
• Work with credit to help expedite order releases when needed.
• Support solar financing and direct-pay programs to ensure projects are funded and processed correctly.
• Monitor project timelines and proactively address potential delays.

Customer Service:

• Resolve customer questions and concerns related to orders, billing, deliveries, and service.
• Coordinate with internal departments to quickly resolve issues and maintain customer satisfaction.
• Manage product returns in accordance with company policies.

What You’ll Bring

Education and/or Experience:

• Two-year certificate/degree from college or technical school or
• Six months to two years related experience and/or training or
• Equivalent combination of education and experience

Requirements:

• Strong communication and customer service skills.
• Ability to manage multiple projects, deadlines, and priorities simultaneously.
• Experience using CRM systems, customer portals, and digital sales tools.
• Strong attention to detail and problem-solving skills.
• Ability to work effectively with customers and cross-functional teams.
• Comfortable handling challenging customer situations with professionalism and urgency.
• Basic math and analytical skills for pricing, margins, commissions, and sales reporting.
• Self-motivated, organized, and driven to achieve sales and growth objectives.goals.

Postion is availble in the following locations: Upper Marlboro MD, Baltimore MD, Raleigh NC, Charlotte NC, Charleston SC.

Salary Range: $50,000-$65,000

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs

• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." LinkedIn: company/capitalelectric/

Facebook: CapitalElecSply/

Learn more athttps://www.capitalelectricsupply.com/about

Capital Electric is part of the Sonepar family of brands: us-en/about-us

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call or email .

Applicants and employees are protected under Federal law from discrimination.

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.