Solar Field Technician: Onsite Troubleshooter & Install Pro

Palmetto; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Palmetto believes in delivering reliable solar solutions with strong customer relationships. The Solar Field Service Technician role focuses on onsite troubleshooting, installation support, and ensuring system performance throughout the customer lifecycle.

Based in the New York area, you will collaborate with the Services team to resolve issues quickly, perform site surveys, and maintain high quality in service and installation tasks while meeting safety standards.

Qualifications

• 3+ years of installing, repairing, and troubleshooting residential solar & storage systems.
• General knowledge of residential home maintenance and repair.
• Electrical license where required and willingness to climb ladders and work on rooftops.
• Ability to lift up to 50 pounds and work in varied outdoor conditions.

Responsibilities

• Provide onsite troubleshooting and repair of solar systems.
• Document visit and complete job close out report.
• Schedule site visits directly with the customer when required.
• Work with local field teams and central scheduling to optimize resolution times.
• Assist with close out of pre-energization issues and ensure readiness to operate.

Skills

Solar field service

Troubleshooting

Customer communication

Ladder climbing

Electrical knowledge

Job description

Palmetto believes in delivering reliable solar solutions with strong customer relationships. The Solar Field Service Technician role focuses on onsite troubleshooting, installation support, and ensuring system performance throughout the customer lifecycle.

Based in the New York area, you will collaborate with the Services team to resolve issues quickly, perform site surveys, and maintain high quality in service and installation tasks while meeting safety standards.