Solar Field Service Pro — Install, Troubleshoot & Support

Palmetto Clean Technology

Philadelphia (Philadelphia County)

On-site

USD 52,000 - 78,000

Full time

14 days+

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Job summary

Palmetto seeks a Solar Field Service Technician to support service, installation, and closeout activities for residential solar and storage systems. You will troubleshoot onsite, perform site surveys, and complete closeout reports to ensure projects are ready for operation from day one.

Strong safety awareness and clear communication with homeowners are essential. The role emphasizes collaboration with field teams and a long-term customer relationship mindset as part of Palmetto's 25+ year

Qualifications

3+ years installing, repairing, and troubleshooting residential solar & storage systems.
General knowledge of residential home maintenance and repair; ability to go the extra mile for customer issues.
Electrical license is required in MA and a plus elsewhere.

Responsibilities

Maintain SLAs for service work site visits.
Perform O&M work and monitoring support.
Perform site surveys/site visits.
Perform field installations including PV, storage, MPU or structural upgrade.
Document visit and complete job close out report.
Schedule site visits directly with the customer when required.
Be the key field representative delivering quality service and great customer experience.