Solar Field QA Inspector & Field Service Lead

Qcells North America; United States; On-site; USD 65,000 - 110,000; Full time

Job summary

Hanwha Q CELLS America Inc. seeks an experienced Field Inspection Specialist to ensure quality, safety, and regulatory compliance across solar PV and energy storage installations and service work.

The role includes field inspections, documenting findings, and serving as on-site representation for escalations. The position supports disaster recovery, surge response, and backlog reduction across regions, requiring 50% travel and strong communication with customers and internal teams.

Qualifications

• 5+ years of experience in solar, electrical, or field service operations.
• Electrical certification required where mandated.
• Strong knowledge of solar PV systems and energy storage.
• Working knowledge of NEC and local requirements.
• Experience with field inspections, QA/QC, or technical audits.
• Ability to troubleshoot installation and performance issues in the field.
• Strong documentation and communication skills.
• Valid driver’s license and ability to travel within assigned region 50%.

Responsibilities

• Conduct onsite inspections of solar PV and energy storage installations and service work.
• Validate work against company standards, NEC requirements, OEM specifications, and AHJ codes.
• Identify defects, safety risks, and compliance gaps; document findings with photos and reporting.
• Confirm system readiness for PTO, PVT, and long-term serviceability.
• Serve as the on-site representative for customer concerns and escalated service issues.
• Interface with customers, service providers, AHJs, and internal teams to drive resolution.
• Audit third-party service providers for adherence to SOPs, safety standards, and contractual expectations.
• Support enforcement of quality standards and corrective actions for underperformance.
• Ensure compliance with licensing requirements and jurisdictional regulations.
• Deploy in support of disaster recovery events, grid impacts, and high-volume service needs.
• Perform rapid system assessments, triage issues, and support restoration prioritization.
• Assist with backlog reduction and targeted field initiatives.
• Document inspection results and trends within designated systems.
• Provide feedback on recurring issues related to materials, installation quality, and process gaps.
• Support KPI tracking tied to quality, first-time resolution, and repeat service drivers.
• Identify root causes of repeat visits, partial completes, and failed inspections.
• Contribute to SOP development, training initiatives, and process improvements.
• Partner cross-functionally to improve field execution and service outcomes.

Skills

Solar experience

Electrical certification

NEC knowledge

Field inspections

Troubleshooting

Documentation

Communication

Travel willingness

Quality Assurance

Safety

Tools

Salesforce Field Service (FSL)

OSHA training

Job description

Hanwha Q CELLS America Inc. seeks an experienced Field Inspection Specialist to ensure quality, safety, and regulatory compliance across solar PV and energy storage installations and service work.

The role includes field inspections, documenting findings, and serving as on-site representation for escalations. The position supports disaster recovery, surge response, and backlog reduction across regions, requiring 50% travel and strong communication with customers and internal teams.