Solar Field Applications Engineer - Training & Support

Qcells North America

United States

On-site

USD 90,000 - 120,000

Full time

9 days ago

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Hanwha Q CELLS America Inc. is seeking a Field Applications Engineer to support customers through technical marketing activities and post-sales solutions. You will troubleshoot, train installers, and collaborate with sales to ensure seamless system integration across ESS and AC modules.

The role emphasizes hands-on problem solving, customer interaction, and ongoing product improvements. Based in the Northeast (NJ/NY/RI preferred), this position requires travel and remote support to optimize

Qualifications

AA or technical degree or equivalent professional training.
Five years in a customer support/tech helpline role related to solar industry.
Demonstrated residential solar applications experience and customer service.
Experience with NEC and solar electrical products is required.
Willingness to travel up to 50% domestically and work with diverse customers.

Responsibilities

Support solar system design by interpreting schematics and applying knowledge of low/high voltage systems, electronics, and network devices.
Train installation companies on Qcells products and provide ongoing support to ensure proper system integration.
Collaborate with sales to coordinate training schedules and resolve installation challenges.