Field Inspection Specialist

Qcells North America; United States; On-site; USD 65,000 - 110,000; Full time

Job summary

Hanwha Q CELLS America Inc. seeks an experienced Field Inspection Specialist to ensure quality, safety, and regulatory compliance across solar PV and energy storage installations and service work.

The role includes field inspections, documenting findings, and serving as on-site representation for escalations. The position supports disaster recovery, surge response, and backlog reduction across regions, requiring 50% travel and strong communication with customers and internal teams.

Qualifications

• 5+ years of experience in solar, electrical, or field service operations.
• Electrical certification required where mandated.
• Strong knowledge of solar PV systems and energy storage.
• Working knowledge of NEC and local requirements.
• Experience with field inspections, QA/QC, or technical audits.
• Ability to troubleshoot installation and performance issues in the field.
• Strong documentation and communication skills.
• Valid driver’s license and ability to travel within assigned region 50%.

Responsibilities

• Conduct onsite inspections of solar PV and energy storage installations and service work.
• Validate work against company standards, NEC requirements, OEM specifications, and AHJ codes.
• Identify defects, safety risks, and compliance gaps; document findings with photos and reporting.
• Confirm system readiness for PTO, PVT, and long-term serviceability.
• Serve as the on-site representative for customer concerns and escalated service issues.
• Interface with customers, service providers, AHJs, and internal teams to drive resolution.
• Audit third-party service providers for adherence to SOPs, safety standards, and contractual expectations.
• Support enforcement of quality standards and corrective actions for underperformance.
• Ensure compliance with licensing requirements and jurisdictional regulations.
• Deploy in support of disaster recovery events, grid impacts, and high-volume service needs.
• Perform rapid system assessments, triage issues, and support restoration prioritization.
• Assist with backlog reduction and targeted field initiatives.
• Document inspection results and trends within designated systems.
• Provide feedback on recurring issues related to materials, installation quality, and process gaps.
• Support KPI tracking tied to quality, first-time resolution, and repeat service drivers.
• Identify root causes of repeat visits, partial completes, and failed inspections.
• Contribute to SOP development, training initiatives, and process improvements.
• Partner cross-functionally to improve field execution and service outcomes.

Skills

Solar experience

Electrical certification

NEC knowledge

Field inspections

Troubleshooting

Documentation

Communication

Travel willingness

Quality Assurance

Safety

Tools

Salesforce Field Service (FSL)

OSHA training

Job description

POSITION DESCRIPTION

Seeking an experienced Field Inspection Specialist to ensure quality, safety, and compliance across solar PV and energy storage installations and service work. This role is responsible for conducting field inspections, auditing workmanship, and serving as the on‑site representative for escalations and complex field conditions.

The position also supports disaster recovery, surge response, and backlog reduction initiatives across assigned regions.

Responsibilities

Field Inspections & Quality Assurance

• Conduct onsite inspections of solar PV and energy storage installations and service work
• Validate work against company standards, NEC requirements, OEM specifications, and AHJ codes
• Identify defects, safety risks, and compliance gaps; document findings with photos and detailed reporting
• Confirm system readiness for PTO, PVT, and long‑term serviceability

Field Representation & Escalations

• Serve as the on‑site company representative for customer concerns and escalated service issues
• Interface with customers, service providers, AHJs, and internal teams to drive resolution

Workmanship & Compliance Oversight

• Audit third‑party service providers for adherence to SOPs, safety standards, and contractual expectations
• Support enforcement of quality standards and corrective actions for underperformance
• Ensure compliance with licensing requirements and jurisdictional regulations

Disaster Recovery & Surge Support

• Deploy in support of disaster recovery events, grid impacts, and high‑volume service needs
• Perform rapid system assessments, triage issues, and support restoration prioritization
• Assist with backlog reduction and targeted field initiatives

Reporting & Insights

• Document inspection results and trends within designated systems
• Provide feedback on recurring issues related to materials, installation quality, and process gaps
• Support KPI tracking tied to quality, first‑time resolution, and repeat service drivers

Continuous Improvement

• Identify root causes of repeat visits, partial completes, and failed inspections
• Contribute to SOP development, training initiatives, and process improvements
• Partner cross‑functionally to improve field execution and service outcomes

Required Qualifications

• 5+ years of experience in solar, electrical, or field service operations
• Must possess and maintain an electrical certification in jurisdictions where such certifications is mandated by state and local regulation
• Strong knowledge of solar PV systems, energy storage, and residential electrical systems
• Working knowledge of NEC and local jurisdictional requirements
• Experience with field inspections, QA/QC, or technical audits
• Ability to troubleshoot installation and performance issues in the field
• Strong documentation and communication skills
• Valid driver’s license and ability to travel within assigned region 50%

Preferred Qualifications

• Electrical license or experience working under a licensed qualifier
• Experience with Salesforce Field Service (FSL) or similar platforms
• OSHA 10/30 certification or equivalent safety training

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct‑to‑homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world‑class global business in an interesting and expanding industry of the future.

Physical, Mental & Environmental Demands

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

• Standing 20% of time
• Sitting 70% of time
• Walking 10% of time

Strength

• Pulling up to 10 Pounds
• Pushing up to 10 Pounds
• Carrying up to 10 Pounds
• Lifting up to 10 Pounds

Dexterity

• Typing F
• Handling F
• Reaching F

Agility

• Turning F
• Twisting F
• Bending O
• Crouching O
• Balancing N
• Climbing N
• Crawling N
• Kneeling N

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

• This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

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